The Hayworth Apartments

I am so happy about my recent stay in an excellent room for visitors! Thank you Ms. Kat Wall! 🥰 The room was clean, stocked with essentials, on the floor of gym, sun room & pool. It was comparable to an expensive hotel room. The concierge service as well as Maria, the housekeeper, are perfect with customer service. Thank you for such a wonderful relaxing experience. Such a great place to live!

I'm a relatively new resident (moved in almost a month ago) and generally have been very happy here. The leasing process itself was a bit more complicated than I hoped it would be, and there were a few bumps in the road in the week or two before I moved in, involving the apartment I had originally signed a lease for no longer being available, but the management/leasing team worked with me to get the situation resolved to my satisfaction. Since then, things have gone well. I've had a few maintenance issues that needed to be addressed, and because it was over the holidays it took a little longer than I think is typical, but they did ultimately get addressed/fixed. I've made use of several of the amenities, mainly taking my laptop down to the Drawing Room--which is a nice big room with comfor

While I had minimal issues living here, I cannot recommend anyone renting here while it is under the management of Book & Ladder. Management changed hands a few times while I lived here and just my luck I leave when it is under the thumb of Book & Ladder. It has been 4 months since I moved and I still have not received my security deposit. Calling The Hayworth does nothing because they say they don't deal with security deposit returns. Calling/emailing Book & Ladder is pointless as they do not answer the phone and do not return emails. I am now forced to take legal actions just to get my security deposit back. Very disappointing behavior from a "luxury apartment" business.

⭐️⭐️⭐️⭐️⭐️ My positive experience will absolutely overshadow any negative ones. The team at The Hayworth Apartments is incredibly professional, accommodating, and genuinely kind. The property itself is gorgeous. It is beautifully maintained, luxurious, and welcoming. I’m extremely impressed and grateful for the service I received. Highly recommend! Christian and Bill were amazing to deal with and made me feel welcome and heard with my questions. Be kind and respectful, the staff here is accommodating and they want you to enjoy your experience.

The Hayworth: Disappointing Disorganization Disguised as Luxury My experience at The Hayworth Apartments fell far short of the "luxury" image they project. Here's why: Walk-in Woes: I arrived at 2 pm on a Saturday, eager to tour the property. However, Melanie, who greeted me, was completely unwelcoming. She curtly informed me they don't accept walk-in tours, despite the leasing office hours clearly stating Saturday availability on the door. Probing for Information: To get any kind of information about a future tour, I had to pry it out of her. Apparently, Jade, the only person supposedly on-site, wasn't even there! Misleading Communication: Two emails I received beforehand made no mention of a no-walk-in policy. Adding to the confusion, the signage on the door clearly states w