The Hathaway at Willow Bend
Plano, TX · Apartment complex
- Address
- The Hathaway at Willow Bend, 2525 Preston Rd, Plano, TX 75093
- Phone
- (945) 298-3852
- Website
- www.liveatthehathaway.com/?utm_source=GBP&utm_medium=GBP&utm_campaign=2025
The Hathaway at Willow Bend is a real estate agent located in Plano, TX. It is one of 351 real estate agents listed in Plano. Its 3.3-star rating is slightly below the Plano city average of 4.1 stars. There are 10 photos associated with this location.
About The Hathaway at Willow Bend
Come make a home at The Hathaway at Willow Bend. Our beautiful apartment home community is located in the heart of Plano, Texas between the George Bush Turnpike and North Dallas Tollway. Our charming apartment home community brings you the... More
Customer Reviews
These apartments deserve zero stars. I was supposed to get a renovated unit but none were available although they were advertised on the website. The unit I received was dirty and unacceptable. It looked like someone had just moved out and then they tried to move me in. When I brought this to managements attention the only thing they offered was to change the blinds and for me to wait 6months for a unit I should have originally received. I asked for corporates number / email and never received it. There were so many inconsistencies I’ll just add pictures
If I could leave less than one star, I would. This place is the definition of too good to be true. Buyer beware—what you save in rent, you will pay for in repairs, electricity, and constant stress. I lived here for 12 months, and I swear every two weeks something new went wrong—and not minor issues either. Within the first two weeks, the ceiling of my patio started caving in, with nails exposed. My first electric bill was nearly $500 for September. What you save on rent, you end up paying in electricity because the building’s insulation is absolutely terrible. When it snowed briefly in February, my bill jumped to almost $600—and I live alone, keep the heat at 65°F, and don’t run tons of electronics. Winter was miserable. My apartment was freezing. My hot water went out completely, and main
I’ve lived here for almost 3 years and love it here! I’ve lived in both updated and non updated units and think they’re all great. The amenities are nice, the location is near basically everything, plus Natalie in the office is the SWEETEST ever. She is so helpful and easy to work with. The prices are awesome for the amount of space you get and the location. The creek that runs through the apartments is such a beautiful part of the property + I love that I can watch the turtles swimming around from where the main pool is located in the summers. I’ve even recommended some of my friends move here. Love it, ya’ll are the best! 🫶🏼
The Hathaway at Willow Bend is a hidden gem that truly stands out in its picturesque surroundings. The scenery is nothing short of breathtaking, offering a serene backdrop that enhances the overall living experience. The area caters to a diverse crowd, making it suitable for families, young professionals, and retirees alike. What sets The Hathaway apart is the dedicated leasing and maintenance staff. They are not only friendly and approachable but also work diligently to ensure that residents feel at home and any issues are promptly addressed. Their commitment to service adds a warm, welcoming atmosphere to the community. Overall, The Hathaway at Willow Bend is an excellent choice for anyone seeking a beautiful and well-maintained living environment in a vibrant area. Highly recommended!
The online listing for this apartment is misleading. The exterior photos are outdated, the building is currently a worn navy blue and appears more weathered than advertised. I scheduled a tour for Monday based on the available scheduling options and Google’s listed business hours, both of which indicated the office would be open. However, when I arrived for my scheduled tour, the signage on the building stated the office was closed. As a prospective resident, there was no way I would have known. Also, the property did not appear to be structurally or visually well maintained, which was concerning.
Accessibility & Amenities
Services
Top Real Estate Agents in Plano
| Name | Rating | Reviews |
|---|---|---|
| Kim Elmer, REALTOR | Coldwell Banker Apex - Real Estate Agent in Plano, TX | ★★★★★ 5.0 | 20 reviews |
| Southern Hills Home Buyers | ★★★★★ 5.0 | 20 reviews |
| The Richard Woodward Team Nexa Mortgage | ★★★★★ 5.0 | 20 reviews |
| Southwest Funding, LP | ★★★★★ 5.0 | 20 reviews |
| Emily Huynh - Realtor at Elite4 Realty | ★★★★★ 5.0 | 20 reviews |
| Republic Title of Texas, Inc. | ★★★★★ 5.0 | 20 reviews |
| First United Mortgage Group | ★★★★★ 5.0 | 20 reviews |
| First Lending | ★★★★★ 5.0 | 20 reviews |
| Terri Karr- Mortgage Loan Originator (#230983) at Willow Bend Mortgage | ★★★★★ 5.0 | 20 reviews |
| Tru Promise 달라스 한인 부동산 - Korean Speaking Realtor | ★★★★★ 5.0 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.