The Foulger-Pratt Companies

To Whom It May Concern, I am writing to formally express concerns regarding the current property management at our community. Since the transition in management, there has been a noticeable decline in accessibility, communication, and overall accountability. The office door is consistently closed, making it difficult for residents to approach management with questions or concerns. There is very limited visibility of management walking the property or proactively engaging with residents, which is something that previously helped maintain the condition and morale of this community. When concerns are raised via email, responses often indicate that matters have been forwarded to corporate without follow-up, resolution timelines, or clear communication. This leaves residents feeling unheard and

This review is for Core Apartment in Silver Spring managed by Foulger Pratt. Good location, new/modern building, lousiest management and here is why, The garage door has been broken and is open all day and night since early July if not earlier and there is no security to the point that our car was towed from our paid spot. The elevator buttons have fallen off forever and you have to guesstimate what to push. Today, someone, a frustrated resident perhaps, had labeled the buttons with tape which is quite embracing for a modern building like this. Grill was out of gas on a long weekend where we couldn’t even roast a few corns. Coffee area is constantly out of cups and supplies and their excuse is promoting green living. The front door does not shut properly and has been like that forever.T

Lived in one of their properties, The Bennington. The worst is all of the management people. The manager and reps NEVER respond to emails about repairs once you sign the lease. When talking to them directly about repairs (after waiting for a month for a repair order), they show hostile attitude and ALWAYS say that their maintenance is unavailable. Management seems to be told to be unfriendly so that no residents want to go to them. Apartments and appliances are very old and not working. I would suggest NO ONE move into this property.

Foulger Pratt took over the management of the building I live in, Monument Village and since then it as been a nightmare living there. The customer service is lacking. The property manager has no customer service for someone meant to be dealing with people. I have more than a few packages gone missing from the front of the building because Amazon cannot get in to deliver them. The new residences that moved in leave out there trash in the hall ways for days. There is now dog poop in the garage and inside the building on the stairs! The way in which they handled the amenities during Covid is awful, people like me that work during the day aren’t able to assess them because we get home when they are closed. Someone was giving swimming lessons in the pool of the building and the rest of us coul

It takes a lot for me to take the time to find a place to write a review about a company. However, this is absolutely necessary. For this company to own half of downtown Silver Spring I really think they intentionally short change their residential properties but not their commercial properties. They do not properly train their leasing staff, no one is professional, assistant managers are just as ignorant. Property Managers are NEVER on the property and you would think if I have had the same complaint for months that they would contact outside help. Maintenance tries so hard to do their job but they often times also arent well trained in the field. They never fix problems they simply cover the problems up. I took pictures of the mold inside my bathroom before they came and painted over it