The Brooklyn Riverside Apartments

I moved in around 10 days ago. These apartments have such an amazing location, and I love my floorplan. The washer/dryer in the (very large) closet makes laundry so straightforward, and the kitchen has more cabinet space than I know what to do with. The complex is within walking distance of a Fresh Market, Chipotle, Cava, and Panda Express which makes quick dinners and groceries very accessible. It's a nice area 6 minutes from Downtown Jacksonville. Brandy, our leasing agent, was very helpful throughout the leasing process, especially when I had a lot of questions which I appreciate. Additionally, when I filed a maintenance request a couple days ago, maintenance came and fixed it that same day. Packages are kept safe in lockers which I also like. The management here leaves a very favorabl

I toured Brooklyn Apartments today and had the pleasure of being shown around by Brandy. She was incredibly sweet, intentional, and informative throughout the entire tour. She answered all of my questions thoughtfully and made the experience feel welcoming rather than rushed. The property itself is beautiful — the scenery alone makes it worth considering — but what truly stood out was Brandy’s energy and professionalism. If you’re planning a tour, definitely ask for her. She makes the experience seamless and enjoyable.

We moved in October 2025, we had researched it for a while and Brandy was super helpful every time. Everyone at the front office is pleasant, they are very professional and they design events to enrich the community. The apartment itself is beautiful, the amenities are taken care of, they just painted the whole exterior and even the floor in our balcony. The vale trash service works as offered. They have a request system with online tickets, very efficient, If you have a request they are fast if it is actually important, for minor requests they do take longer. The parking spaces seem to be to max capacity, you do end up parking at the guest spaces at times. Overall great experience :) and the location is just fantastic, across the street you have the Riverwalk, on the other side you have a

Brooklyn Riverside has become a genuinely great place to live. The building has seen a noticeable improvement in overall quality of life, from better communication to quicker handling of resident concerns. Living here has gone from simply convenient to truly enjoyable. A major reason for this positive change is Brandy Flood from the property management team. Since she joined, the difference has been remarkable. Brandy is responsive, proactive, and consistently focused on improving the tenant experience. She approaches every situation with patience, kindness, and professionalism, which is especially valuable when stressful issues come up. I originally chose Brooklyn Riverside for its location, but I have stayed because of the increased involvement and effectiveness of management, with Bra

The Brooklyn Riverside has been a generally solid place to live, and like any community, it comes with both pros and cons. Pros: The complex is relatively quiet, with responsive maintenance and friendly leasing staff. The property is secure, requiring badge access at both the gate and building entrances, and the leasing team is helpful if you ever forget your badge. The grounds are well maintained, and pet policies are enforced, which helps keep the community clean. The units themselves are modern with updated appliances, and the balconies are spacious. Valet trash service is available for about $25 per month. The surrounding area is a big plus—there’s plenty to do nearby, and the Riverside Arts Market is only about a 15-minute walk away on Saturdays. Cons: From a security standpoint, I’