Sugar House Apartments By Urbana

Good customer service while you live there. Try not to live on ground level due to ants and people roaming the area at night. Request 2nd level or higher. Revised review after deposit debacle. This ownership has the longest delay in returning back deposits of any apartment that I have lived in. Additionally, assume that you will not get full deposit back because they deducted over $250 from my deposit with no explanation. Word of caution.

I moved to SLC from the East coast and Marlene was wonderful in taking care of my requests during the cross country move and making this experience very smooth. The location of the apartment is unbeatable and is walking distance from practically everything you need: groceries, pharmacy, parks etc. The views are stunning from the balcony/windows. Maintenance is super friendly and helpful. I've lived here for about 2 years now and would have continued living here if I did not have to move out of state. They really help you make this into your home. The only downside I think I have felt is that throwing trash during winters is hard because of its location, but it always helped me get my steps in for the day as well, so did not mind that a lot! Building is very safe and well taken care of. Den

I have been living in sugar house apartments for over 5 years, and the experience is beyond pleasant. The location of this apartment is unbeatable, you can practically walk to anything and everything. The maintenance team is always prompt to any of my online requests and the building is always kept clean and safe with up-to-date features like smart home, virtual doorman, etc. Most of all, Marlene, the manager, is wonderful! She went above and beyond to ensure everything is on track. I moved out of here because I bought a house. Instead of paying the rest rent (almost two months) until my current lease ends, she found someone immediately to take over my unit (the apartment is popular already with a waiting list), which saved me quite some money. The entire moving-out experience was hassle f

My move in experience was great, and Marlene was absolutely amazing. She made the entire process so easy, and as anyone who has moved knows, it can be an absolute pain. The property is in the best location, everything is within walking distance. And the apartments are super nice as well. I was in an updated unit that had all stainless appliances, and had smart control living room. If you're looking for an oasis to call home in Salt Lake City, you should definitely rent from Sugar House Apartments.

We lived here for one year. Pros: - Location -- close to nice cafes and parks. However, if we had time to tour before moving from out of state, we would have considered the neighboring apartments. - Maintenance response time and friendliness for small issues - Friendly neighbors -- typically 30-40's young professionals Cons: - Bugs -- in the warm months, there were 5-10 bugs daily in our unit (we think they were boxelder bugs) and were told this was to be expected - Car broken into in the garage and still had to pay for the garage remote that was stolen - Someone was found illegally using or occupying a vacant unit next door and there were also frequent non-resident visitors to the hot tub - Electronic lock system for unit did not work properly for over 6 months and had to painfully mana