Stratford Homes

We liked several things with Stratford Homes; seeing pictures during the building process, price stability, and options, and that we could opt out of things and get them done local. Worth Construction was the builder. The good was overshadowed with the many issues we have dealt with. We liked Randy; he is a friendly person, but I ended uptaking over the remainder of the project due to extreme delays. Some delays were Randy, some were Stratford. House documents were signed in January, and a build date in the summer was estimated with delivery in october. We did not want to build in the winter; the house arrived in January the next year. The builders guys did a pour job on our basement floor (cement cracked significantly). The builder selected a sub for the garage, covered deck, and covere

Been three years since we have moved in. Still issues with doors, windows and workmanship. Stratford says the are a subcontractor and our builder is the contractor. They hide behind that for future reference. Turnkey out of Waterford was our contractor and I have nothing good to say about them. They worked 61 out of 225 days and not full days with 2-3 people on average and sometimes only one would show up. We have nails bent over on trim by the front and I pointed it out and three years later still there. Ended up firing them after we had a 46 item punch list that they refused to take care of. They didn’t do the stone work that was in the contract, also they didn’t pay all the subcontractors which we had to and then they tried to take a mark up on what we payed. Also we had to fix numerous

Great experience. Customer service was excellent and friendly staff!

EDIT NOV 20 2025: The items were finally fixed. Updating to 3 stars. --- Actual customer here, not a dealer or driver. Giving one star until resolution, then I’d be willing to update. As some have said the after sale service is terrible. Before we even had occupancy we pointed out that the front door was damaged and we were missing the trash receptacles in our island. I was given all the assurances it would be fixed right away. At the 2 month mark a crew came and repaired some items (but not those two), great. The following month the same crew came to fix the same things they did the month prior (same work order… they were already fixed). 6 months after moving in, still damaged door, still no receptacles, and still waiting for warranty repairs on our patio door. Be prepared to be

Very poor customer service have been trying to get our front door replaced now for over 5 years. First the place that sold us the Stratford home said just deal with it and if it gets really bad just replace it ourselves. reached out to Stratford now and seems like they keep forgetting or just don’t want to replace it. It keeps leaking water whenever it rains. Very disappointed in Vande Berg Homes and Stratford.