Stouffer's Auction & Real Estate Co

Photos of items are always pretty good with decent descriptions, staff at pick ups are always kind, if not friendly. Never had any bad issues with pre sale viewings either. Pick ups run smooth. Not all auctions/pick ups that I help others with are as well organized or kind.

They deserve a 0 but thats not an option! Very poor customer service. They care more about a couple of dollars than keeping a customer happy. I made multiple lot purchases in a recent auction. Total came to 497.35. I received an email with pick up details upon closing of the auction but no invoice. I called prior to leaving my home to pick up items to inquire about the invoice. I received a voicemail. Dis not leave a message because Pick up time was from 10-2 so I left to go on my way.. Upon arrival I was approached by a lady named Mary. I gave her my name and she started to walk away. I asked do I follow , she shook her head yes. She led me to a trailer where she started to pull my items and call off lot numbers. I advised her I did not have an invoice. She said she had i

The items I bought online were nice. The female selling them wasn't. All smiles and roses before the auction saying she would be doing the shipping. After the auction, said a third party has to do it and I would be the one arranging it. I politely called her on it and she went ballistic, hung up the phone and then slandered my HiBid account. All in all a $10 USPS shipment turned into a $50 UPS store shipment in another town. Simply, a keyboard basher that will not make it in online marketplace.

Always worth a look as you never know what jewel they may have. Winning bids typically very reasonable and often bargains. Last auction we bought a hand made antique dog weather vane for under $65. If buying breakables be aware hairline cracks will not typically be disclosed in description however previews are offered. Fun to follow.

Sent us a postcard 4 days after my father's funeral, as we just begin to grieve, trying to profit off of our loss and take advantage of my mother. Absolutely disgusting. I've never had any contact with this company before so how did they get our info? They must be cruising the obituaries looking for new clients. Run don't walk away from this shady business.