Starlite Apartments

Extremely Disappointed with Management and Maintenance I do not recommend this apartment to any student or tenant. The maintenance is extremely poor—many maintenance works have left months ago, and nothing has improved since. Requests go unanswered, and there is no sense of urgency or accountability from the management. Despite the lack of service, tenants are still expected to pay everything on time. I am very unhappy with how the management is handling things.

This place is infested with roaches and the complex does not care. I’ve also lived her for 4 years and I have never had a good experience with management. At one point, last year, I didn’t have hot water for 28 days. In the middle of the freeze the water pipe burst in my front yard so then we were without water for three days. My roommate has lived here for 2 months and has never gotten a mailbox key. Also, they charge us for parking and the standing water in the parking lot. Not to mention we get charged for pest control that never comes because the complex doesn’t pay them.

I was a resident at Starlite for a few years and moved out in July of 2024. Living here was average at best. January of 2024, there was no hot water at the complex and it took so long to fix, that the leasing office was offering appointments for residents to take hot showers at a different location. Maybe this happened under different management - it’s hard to keep track with all the management changes that have occurred during my residence here. There were also instances when the central A/C broke down over the summers and took some time to fix. I understand things break down and you can’t force new parts to deliver faster in the mail, but this was just part of my experience living at these apartments. It is also incredibly difficult to contact the leasing office. No one picks up the ph

I have lived here for two months already and I do not have a way to access my own mailbox due to a supposed lock change that I have yet to see actually go into effect. I am being charged $20/month for parking that is supposedly free at this complex and I have yet to see anyone remedy this. The complex is infested with roaches and pest control as well as maintenance rarely come by. Knowing all of these issues as well as the issues surrounding move-in, it’s just amazing to see that Denton Student Apartments would have the audacity to offer a lease renewal to lock in my current rate 11 months before my lease ends.

I am a current resident at the Starlite Apartments (lived here for about a year and three quarters) and might I say that Starlite Apartments are some of the worst apartments ever!!! First off, when me and my former roommate moved in, we immediately encountered roaches. No matter how much we kept clean they would always appear. I recently, come to find that they are German cockroaches. It's embarrassing to have guests over while roaches are popping out of cracks in the foundation. Upstairs is wood, the stairs are carpet and the floor downstairs is an ugly stained cement. Very inconsistent. Let's talk about the kitchen, where the roaches are the worst (might I add). I had doors on cabinets missing, the dishwasher wasn't assembled and the sink water didn't get hot. It took maintenance about a