Stanley Martin Columbia Regional Office

Review for Stanley Martin Homes - Columbia Area I am writing to express my deep dissatisfaction with my experience with Stanley Martin Homes regarding their warranty and the issues related to water runoff and grading on my property. When I purchased my home, I was assured that Stanley Martin stands by their warranty, which clearly states that water settlement should not exceed 24 hours. However, I have experienced persistent water issues that contradict this assurance. Despite being under the 12-month warranty period, I have reached out to Stanley Martin multiple times, but they have been unwilling to address or correct the landscape grading issues designed by both Stanley Martin and Saluda Hills. I initially communicated my concerns to Tony Frate, the Warranty Manager, who unfortunatel

I purchased my home from Stanley Martin a month ago, and I must say, this has been the best home-buying experience I have had. From exceptional customer service to the outstanding quality of the home, every aspect has exceeded my expectations. This is my third home and second new build, and I am truly impressed. I had the pleasure of working with the builder, Adrian Burroughs, whose communication has been exceptional. He and his team have been highly responsive, providing thorough answers to my questions, valuable feedback, and consistent follow-ups. Their professionalism and dedication to customer satisfaction have made this process seamless. I would highly recommend Stanley Martin to family and friends.

Do not buy a home from Stanley Martin, in the first year my garage system had to be replaced. 19 months in I’m having electrical issues where my outlets and lights not working in the master bedroom and bathroom. My warranty says under 2 year distribution systems which includes defects in electrical wiring systems but the company Palmetto Residential Electric does not want to fix it.

I waited one year to write this review and I am truly disappointed with the way things went with this company. There were several issues that I raised, but none of them were properly rectified. During my home inspection (for my one year warranty) there were several issues found and while some of them were addressed others were not. My outside unit was found to not be leveled and the condensate pipe/drain too close to the home, which was advised that it could cause water to go under the foundation. I reached out to Brian (from warranty) to see if they ever came to level the unit. He informed me that it had been leveled because the dirt has been disturbed around the unit (I have a level and checked, it is not leveled). I also asked if they fixed the condensate pipe near the unit and his resp

We have had a pleasant experience with Stanley Martin- especially it being our first home. Our home was completed on time and the construction team has been easy to work with. Any issues that arose, Adrian Burroughs was quickly able to fix them. We would recommend Stanley Martin to others.