St. Luke Apartments

Richmond, VA · Apartment complex

Rating
3.0/5
★★★☆☆ 3.0
Reviews
20
Rank in Richmond
#392
of 592 real estate agents
City Percentile
25%
rating percentile
Address
St. Luke Apartments, 3901 Pilots Ln, Richmond, VA 23222
Phone
(804) 329-5820
Status
Closed · Opens 9 AM Mon

St. Luke Apartments is a real estate agent located in Richmond, VA. It is one of 592 real estate agents listed in Richmond. Its 3.0-star rating is slightly below the Richmond city average of 4.0 stars. There are 7 photos associated with this location.

Hours

Friday9 AM–5 PM

Customer Reviews

★★★☆☆ 3.0 Juette Mahone · Jun 2025

I am so disappointed with the management team, there's no organization, no respect,with staff and residence, it has to start there, too much favoritism, some gets information shared by office team and managers, because of likes, I calls for services of maintenance and no one comes, I don't care who doesn't like me, I am a resident, do not know a lot of office workers but they seems to go on how someone else's feelings, never no one to ask questions, they stay more close than open, security and maintenance knows more than residence, they make rules as they go, not even in our rule

★☆☆☆☆ 1.0 K · Jun 2025

You’ll wait a year plus for ANYTHING to be fixed , if you want anything done you’ll have to take it to court , the apartments are nice on the inside & come with washer and dryer but that’s it that’s all … only move here if you have no other choice ….they’ll lose your money order and make you pay for what they’ve lost , management is unprofessional , ppl in the halls all times of day and night this the projects of the county

★★★★★ 5.0 Zenquisha Brown · Aug 2025

The office staff and maintenance are very friendly and respond to all my work orders quickly.

★★☆☆☆ 2.0 Yolanda R · Oct 2023

Extremely unorganized and communication is all over the place or non-existent. It's bad enough this is seen as the "norm" for income-based housing. You should not have to make multiple trips to the office for paperwork that has already been provided or "missing" after being told everything is good. The situation is already stressful enough and your eligiblity is based on how often you will allow yourself to be beat down. There needs to be a centralized method for these types of housing programs because alot of these owners are taking advantage and using the old school paperwork method is not going to work smoothly.

★☆☆☆☆ 1.0 Marie Rios · Aug 2016

My daughter lived here briefly. Its the ghetto. People crowding the breezeway at all hours. Drugs. Violence. The hallways smell like the dumpster. Trash everywhere. These are income based so you get what you pay for.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Apartment complexApartment building

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This listing is informational. Contact the business directly to verify credentials, services, and availability.