Southwinds Point

It’s been about a month since my family and i moved out. We moved in at the beginning of July, I wasn’t too excited about it because I missed New England, but the apartments and GA as a whole grew on me (and my daughter & her dad). All our neighbors were kind, friendly, and welcoming. My toddler, who was previously very shy of everyone, was able to make friends. One of which was the assistant manager, Jada (my daughter still asks “wheres my best friend Jada?!”). Overall, we had a good experience at Southwinds, the only kind of downside was the raccoon in our ceiling lol (but honestly the raccoon was cute 😭🫶🏻)

I move in November and since I have been here , I'm getting a funky smell coming from the kitchen sink, I'm observe mold in the master bedroom by the window , I'm also seeing small roaches in my apartment. I'm paying for valet trash and they come when they feel like .Trash been sitting outside my apartment for sometime 2 -3 days and I'll have to go dump it myself at the dumpster. Water and sewer bill extremely high for an apartment complex. Never have I ever had to almost $200 for water and sewer in Henry county something is definitely wrong. Supposed to be gated, but since I move gates broken and still haven't been fix.

For one Kalya is amazing and the only one who gets things done. Apartments have small roaches inside and have a bad odor. When asked about pest control it took over a month for anyone to come out. Valet trash comes at random times when they please. They don’t clean the breeze ways. There’s HUGE spiders and webs everywhere. Trash is always piled up. It’s cheap but not worth it.

As a tenant, I can honestly say that Karen Jones is one of the best property managers I’ve ever had. She’s kind, professional, and truly cares about the residents in our community. Any time I’ve had a question or needed something taken care of, she’s responded quickly and made sure it got handled. She keeps the property clean, well-maintained, and always makes an effort to communicate clearly with everyone. Living here has been such a positive experience thanks to her hard work and dedication. I really appreciate everything she does for us!

The experience I received and just overall customer service I received from Kalya was top tier! She took ownership and handled all my small concerns, was flexible, and I appreciate her so much! The manager Jada was a pleasure to work with as well. Thank you guys so much