Silver Springs Apartments

Just moved in to my apartment. They did a HALF WAY job at getting it move in ready. I signed my lease MONTHS in advance. They had plenty of time and still left the walls and baseboard dirty and broken, with scuffs, marks, dirt and paint chips. Animal damage on the bathroom vanity cabinet, window screens broken, thermostat batteries were not replaced. Etc.

Honest to God, the worst possible landlords. We signed a lease with them originally to move in on April 30th, 26 days in advance of moving in (as well as their silly reservation agreement). Two days before April 30th, we were told that the apartment wasn't ready "the flooring is not up to our standards", and we would have to sign a new lease. Which we did not agree to, but had to sign because we needed somewhere to live and couldn't make new plans on such short notice. The only maintenance to the flooring was removing the carpet (which was in the unit we toured), and not moving the trim on the walls to compensate (this exacerbated issues with bugs and mice). Removing this carpet, by their standards, upgraded our unit to a "premium" unit, which upped the rent from the original amount we agr

I have lived here for almost a year as my lease is getting ready to expire. There are several issues that I would like to address. My main issue is communication. The office is absolutely horrible at communicating. The first thing that happened is we were given a notice that any decorations on the porch from past holidays needed to be taken down. I admit that I forgot. With that, I found out that there was a $10 charge on my account for the decoration when I went in to pay my rent. However, what I was not told that there would be a late fee for every day it went left unpaid. I did not receive an email or phone call letting me know that my account had a charge on it or I would have paid it instead of unintentionally ignoring it. They would not refund me the late fees and for reference, I o

If I could give zero stars I would. The apartment was filthy when we moved in (cobwebs on the ceiling, dirt and paint shards all over the floor, etc). I had to spend forever cleaning it. We were "upgraded" to a "premium" apartment without our consent ( their idea of premium is an apartment without carpets [which we specifically told them we wanted] and trim a full inch above the floor boards). It was, of course, more expensive; but it was too late for us to find a different place to live so we had to agree. We had continual issues with bugs, mold, and mice. When we had mice they put out traps but did not even plug the mouse hole that we told them about. The AC was continually breaking and the apartment was dingy without overhead lights in the bedrooms. My window never closed fully (which I

I have lived here for the past 12+ months and I always pay a couple days ahead. I have never been late, I have never had any complaints made against me. I got my bill for November and paid it like I should. I paid it at 1 am on the 1st and apparently they did not put my insurance on the invoice of 12.50 and have charged me a late fee of 5.00 everyday so now my bill is 120+ dollars more for my rent. I have always paid a few days early and never had a problem but the property manager said she would not refund me even though I have NEVER been late and have been a good tenant. This is obviously an issue with their invoices because every month I have paid early the insurance was always on there.