Shana Gates - Craft & Bauer Real Broker

Palm Desert, CA · Real estate agent

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Palm Desert
#9
of 123 real estate agents
City Percentile
69%
rating percentile
Address
Shana Gates - Craft & Bauer Real Broker, 74-710 CA-111 #102, Palm Desert, CA 92260
Phone
(760) 232-4054
Website
www.searchcoachellavalleyhomes.com

Shana Gates - Craft & Bauer Real Broker is a real estate agent located in Palm Desert, CA. It is one of 123 real estate agents listed in Palm Desert. Its 4.9-star rating is above the Palm Desert city average of 4.5 stars. It ranks #9 of 123 real estate agents in Palm Desert. There are 10 photos associated with this location.

About Shana Gates - Craft & Bauer Real Broker

Our Approach is simple EXCEPTIONAL HAND-CRAFTED REAL ESTATE SERVICES At The Shana Gates Team at Craft & Bauer | Real Broker , we are committed to one thing, helping you successfully navigate the process of finding or selling a home. We are a team of... More

Customer Reviews

★★★★★ 5.0 jeff peterson · Mar 2026

I recently purchased a beautiful home in Palm Desert, California, and I cannot say enough good things about my experience with Shana Gates and Ryann Hammond. I haven’t purchased a home in 25 years, so I was naturally a bit apprehensive about the modern process. However, Shana and Ryann made it feel effortless. From day one, they were extremely attentive, friendly, and went out of their way to assist with every minor detail. Their communication is top-tier; they were always available and returned every call promptly. The results they delivered were truly impressive: • Speed: We successfully closed escrow in under 30 days. • Negotiation: I was able to buy the home for significantly under the asking price. • Credits & Repairs: They secured a great credit toward the account to cover necessary

★★★★★ 5.0 J Alfonso · Jan 2026

Shana delivered an exceptional level of service on our Palm Desert listing, setting a standard of professionalism and execution that is truly rare in today’s market. From the outset, she was an outstanding communicator—responsive, strategic, and consistently ahead of every detail—ensuring we felt informed and fully supported at every stage of the process. Her work ethic is remarkable. Even in a challenging market environment, Shana remained relentless in her advocacy for the owners, approaching every decision with intelligence, discipline, and an unwavering commitment to achieving the best possible outcome. She brought deep market expertise, polished negotiation skills, and the kind of calm leadership that inspires immediate confidence. Equally impressive was the quality of her presentat

★★★★★ 5.0 Greg Stone · Feb 2026

Got the pleasure to help Shana’s client and list her home in Reno. With Shana being in CA she has been great with communication and assisting me in every way possible when needed. Her professionalism, experience and knowledge is top notch. I would highly recommend reaching out to her with any real estate needs.

★★★★★ 5.0 Bruce Somers · Nov 2025

Shana worked with me to sell our house in Los Angeles this year. She was incredibly detailed in her approach to researching and selling the house. Shana and her amazing team at Craft & Bauer used a lot of social media tools and specific AI tools to find a good number of potential buyers for our home. She was always straight forward and extremely professional. Highly recommended.

★☆☆☆☆ 1.0 wolf tree · Dec 2025

After speaking with Shana Gates, and outlining my maximum budget for real estate prices and HOA’s, she sent me comps that were largely well outside of the parameters we agreed to. I replied to her email and provided my feedback, reminding her of what I was expecting based on what we agreed to and there has been nothing but silence from her since. I'm the head of sales and customer support for my company and Shana is poor example of listening, following through and following up to customer’s needs. There is no point in working with someone who either does not have the bandwidth, the organizational skills or interest to meet minimum standards on behalf of her client needs. I’ve since found a competent realtor who listens and follows through. Try not to deflect, Shana, and work on improving y

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Real estate agentReal estate consultant

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