Seasons at Grandview Gardens by Richmond American Homes

Buying a home is one of the biggest financial and emotional decisions a person can make. It’s not just a transaction — it’s your future, your stability, and a huge leap of trust. That’s why our experience with Richmond American Homes in this community was so incredibly disappointing. We had concerns that needed to be addressed — nothing unreasonable, nothing that couldn’t have been handled with a straightforward phone call. Yet, despite repeatedly asking to speak to her directly, Laquita Milton (Director of Sales) refused to get on the phone with us. Furthermore, unlike other managers, her phone number wasn’t even included in her email signature ensuring there was no way to contact her other than via email. More concerning, she made a decision that significantly impacted us. It was a dec

This 1 star is for the people at this company (described below). If I were only rating them it would be 5 stars. Unfortunately, they have a manager there who destroys the home buying experience and excitement that should come with it. If it weren't for the people below, the rating would be 0 stars due to the poor customer experience I have witnessed after regretfully referring a family member to this community and builder. Whitney Hall genuinely wanted me to be happy with my home and home buying experience. She is hands down the best in the business. Not only was she communicative, knowledgeable, kind, sincere, and trustworthy, she also made closing day special for my family and I by helping us stage a "rental tour" for our kids to surprise them with their new home. She truly goes above a

I recently stopped by Grandview Gardens while starting my search for a new construction home, and I had an exceptional experience. Whitney was there to greet me, and she made me feel welcome from the moment I walked in. Her professionalism and extensive knowledge stood out, and she took the time to provide all the details I needed. We toured a few homes, and I appreciated how patient and thorough she was throughout the entire process. It was clear she truly cared about helping me find the right fit. Whitney’s warm, welcoming approach made me feel like I was exactly where I was supposed to be, and that’s a rare quality. I’m genuinely excited about the possibility of owning a Richmond American home when the time comes. If you’re considering new construction, I highly recommend visiting Gra

Hello, I wanted to share my experience with Richmond Homes at Grandview Gardens in DeLand, FL. Our agent agent Whitney was amazing literally a 10/10! We drove from West Palm Beach to see the homes and she took the time to show us all of the available homes and was incredibly knowledgeable about the products. She answered all of our questions and made us feel comfortable throughout the entire process. We haven’t purchased yet but,I have toured other properties and my experience was not the same. I needed to give praise where praise was due and thank her publicly for the effort she made to help us as we navigate this process.

Whitney made our visit a wonderful experience! We were able to call her for directions, and she guided us right to the community. She was a delight to talk to and provided all the information we needed. Although this particular location wasn’t quite what we were looking for, if we ever decide to purchase a Richmond American home, it will definitely be with Whitney Hall. Thank you again, Whitney — five stars all the way across the board!