Scott Properties of the Midlands, LLC

Please take time to research this company before signing anything. Have an attorney review the contract that is completely biased against you as a tenant. Poor communication but has improved recently. Terrible move out charges. Terrible lease terms. 3yr lease with 3 month fee for early termination and you have to maintain utilities and property maintenance for them. Sub par appliances being installed as replacement. $2,400 a month and you get a replacement hotel size fridge without ice or anything for a 4 bedroom house. Charged 200$ for carpet cleaning of 1 room with carpet after providing an invoice for having it professionally cleaned by a local professional within the community. By far the worst rental experience in 20 years of renting.

At move in the unit was disgusting. I had to have them get a cleaning crew out to do the bare minimum to make it even possible to move my stuff in. Not long after, I attempted to get my dog that my grandmother had been watching for me. I was told before moving in that I would just need to pay the pet deposit and apply when I was ready, that wasn't the case. You had to apply AT move in for a pet, even if you werent ready for the pet. I fought it and Scott did help me with this IF I’d give him a good google review. He gloats about his google reviews but bribes away the bad ones. *At move out* I read another review that said to make sure to download all of your portal before your MO date. MAKE SURE YOU DO THIS. you are locked out immediately. When I received my MO letter( attached) ther

This is one of thee WORST company’s to have manage your property. I literally have to call Gina 7 times a day to get in contact with someone and they never call back I literally can’t even get feedback on WHY my property that’s built in 2023 not being rented after 3 months??? I understand the market is different but I have to chase them to get feedback from a Tour on my property ?? I literally have to call 7 times a day (I kid you not) and these guys NEVER return calls! Will definitely consider pulling my property from this terrible company… Even after this post they STILL won’t reach out…. Terrible company that keeps growing and eating up smaller better companies …. Rubbish

We were tenants of Scott Properties for 2 years and with 22 years of renting experience, they were by far the BEST property management company I’ve ever experienced. Jada in particular was fabulous! Anytime I put in any service request, she had it assigned within a few hours! Her communication was top-notch and all contact we had with Scott Properties was great! I can’t recommend them highly enough!

Edit: I am a man who lived in a property managed by them 4 years ago. The response is typical and inaccurate. Apparently they have enough problems with their clients they get them confused. Worst rental experience I have ever had. Upon moving out my family completed walk through with their representative. Everything was fine. They then kept our security deposit and tried billing me for repairs on the 100 year old property that needed tending to before I ever resided there. The woman in the office was insufferable. She commented I should’ve been a lawyer, which I concluded that a tenant may need to retain a lawyer after renting from them. I had to successfully dispute unauthorized charges on my credit score from their attempt to bill me after moving out. Total slumlords.