Sanctuary Village

Do not live here! I recently had a nightmare of an experience dealing with a stove fire that occurred while I was at work on August 1st. My cat survived the fire and somehow they place the blame on him for starting it. Absolute ludicrous low level blame for something clearly started by the outdated electrical wiring. When I moved in, about half the the circuits didn’t work. Oakwood Management is your typical corporate apartment complex profiteer, insisting that you buy their Renters Liability Coverage, but once something tragic happens, they suddenly have no means of reimbursing you for anything. They definitely think that they can walk all over tenants and lay down the law. Unfortunately for them, I stick up for myself and will speak truth to the financial, emotional and mental turmoil

I have lived here for almost a year and have no issues. The area is kept clean and neighbors are considerate of others. The office staff is nice and always responds when I have a question.

Good price, mostly quiet, large apartment with higher ceiling(s), and lots of storage. The downside is that there are 3 parking spots for four apartments upfront, and there are zero amenities. Overall, it has been a good experience, and I would recommend these apartments to friends who are okay with the negatives.

We’ve been trying to get our fireplace fixed for months with no resolution. The property manager keeps closing work orders without actually fixing the issue, and there’s a complete lack of communication. Maintenance is unreliable—we’re never given a clear heads-up about when they’ll arrive, and there have been multiple times when we were told they’d show up, only for them to never come with no explanation. This is especially frustrating because we have a dog and need to plan accordingly. On top of that, the staff isn’t always timely or professional, making the entire process even more frustrating. Residents deserve better service and accountability.

I've been here a short time, but so far it's great.  During the move-in process the managers were friendly, very helpful, and I was satisfied with all aspects of the experience.  an update: Now it's five months later, and I'm still happy with my new home.  It's beautiful here, with a nice "nature" feeling.  And a nice "people" feeling, with fellow residents who are friendly, responsible, peaceful.