Sacred Heart Villa

Some months ago I left a review that very unkind and had much to do with the management company and the resident manager. As it turns out , gaurdian as well as Lisa really did pull through and ultimately Lisa, i believe got the job done and I am housed. With what I think is every bit of thanks going to Lisa. Going forward, I feel very at home here, I've only met wonderful people . Thank you Sacred Heart

I've been working with office manager, Lisa, since Jan 2025, to get a Project Based Voucher. I've been homeless since Aug 2023 and qualify for VAWA. The 1st process for any voucher is called "compliance". This is thru the State Of Oregon and is a long and arduous process. The only control Lisa has over this is via making sure the applicant is contacted to routinely finish every part, of each step, of the paperwork. Since it's a slow process this leads to even more paperwork as all financial documents have to be updated as the months drag on. And why is this such a long process?? Well it's due to the government being short staffed & loosing senior staff members during the layoffs at the beginning of 2025. I lost count of how many times I had to go back into Sacred Heart Villa to fill out t

Getting an affordable senior apartment is always complex because of the laws and rules that govern the process. Everything was handled efficiently by the Sacred Heart staff. No complaints here. The apartment is designed well. The residents are friendly. Looking forward to the next stage of life.

The maintenance here is very good. The maintenance man is always cheerful and does an excellent job of repairing whatever is not working.

A few days ago I was talking to a friend who hasn't been living here long and she tells me that there are bedbugs in her room and that she has complained several times and the manager doesn't pay attention to the situation and that she can barely talk to her because the manager, she's always in a bad mood or as if she doesn't like the work she's doing. And as if that weren't enough, my friend noted that the manager seems to have various personalities, changing her temperament and attitude several times a day. My friend thinks the manager might be using some kind of antipsychotic drug. There's definitely something wrong with the manager. Anyway, my friend doesn't recommend this place for seniors, and she's moving somewhere else next year as soon as her contract ends.