Rush Residential

UPDATE: After I posted my experience, Rush Residential responded saying they “aren’t clear” what changed my situation and that they “followed the terms of the contract.” For the record, my VA loan approval was withdrawn after my military orders were unexpectedly cut short—something completely outside my control and fully documented in writing. Despite knowing this, and despite delays and construction issues on their own end, they kept my $7,500 earnest deposit. Rush quickly (in less than 30 days!) resold the same home at no loss and still refuses to make it right. For a company that advertises supporting military families, this behavior is shocking. I’ve shared my full correspondence and contract with many real estate professionals, all of whom agreed the ethical course was to refund the

As a real estate professional I've sold a lot of new construction homes, but Rush has been my favorite to work with. They work hard to make sure the buying experience is great for the buyers. My favorite part of selling a Rush home though is that the communities look perfect for years to come. Many communities look run down and a mess shortly after the builder finishes the last home, but Rush communities continue to increase in value and look spectacular for years to come. Since they are one of the few local builders they care about their clients and it shows in the way they treat the buyers and the quality of the homes.

Excellent quality, thoughtful design and excellent customer service. We searched for the "right" builder for months, toured model homes throughout the Puget Sound and came to a very clear decision - Rush was the builder for us. The homes are built extremely well, the layouts and designs suit all possible needs and desires and cater to all types of couples and families. Truly excellent craftsmanship. All subcontractors are highly reputable as well. A ton of care and dedication went in to building our dream home. In this crazy housing market many people are being forced to overpay - with Rush I feel that we got an incredible value. Will recommend for sure.

We are first-time home buyers. We normally take a long time to research and put our thoughts into purchasing things. We imagined that purchasing a home would take ages. However, it didn't take long to decide to go with a home from Rush. As soon as we saw the model home, we knew this was it. On top of the beautifully built home, every criterion of want we had to research was excellent, including the build quality and builder history. From the start to the end, everyone was professional, friendly, and supportive in making sure we get our perfect home. After the home was built, there were minor requests that I had to make, but they were addressed/fixed as requested. It has been a couple of weeks since we moved, and we are in love with our beautiful new home and are so happy that we went with

This is our 4th new construction home and we can definitely say that our experience with Rush exceeded our expectations. They’re very professional, responsive, and personable. Our walk thru with Barb was great thoroughly explained how things worked in our home. Our warranty experience was great too. Barb was very responsive and pleasant. Dave was professional and respectful. My past experience with warranty from different home builders were always disappointing. But with Rush, it was great. We’re definitely going to be a repeat customer!