Ross Billings at CrossCountry Mortgage

Ross is so knowledgeable! We switched from another lender to him because of his knowledge and expertise. He has a 100% success rating which helped us feel confident in our process from start to finish. Everything was so streamlined to the point we barely had to do anything but upload some documents and electronically sign. He and his team were so patient, understanding, helpful and available to answer any and all questions we had. This truly was a stress-free experience and I would definitely work with Ross again in the future.

A Miracle Worker for Complex, Cross-Country Moves! I cannot recommend Ross Billings and his team at CrossCountry Mortgage highly enough. "Great" doesn't even begin to cover it. Ross didn't just process a loan for us; he successfully orchestrated a complex, high-stakes financial strategy that allowed my wife and me to relocate from Texas to Massachusetts on an incredibly tight timeline. Our situation was far from standard. We needed to refinance our current home in Dallas to free up our VA entitlement, and simultaneously purchase a new home in Salem, MA using a new VA loan—all while coordinating a cross-country move with a firm job start date. Most lenders would have been overwhelmed by the logistics, but Ross saw the path forward immediately. From day one, Ross was a strategic partner.

Ross and his team were very helpful and walked us through the process every step of the way. It was a great experience because this process can be very stressful. When we had questions they were quick to answer and Natalie kept our real estate agent in the loop and helped us a lot as well. Moving to a new state and starting over is a complex process, so it's important to work with the right people.

Couldn’t have asked for a better mortgage team! Ross always answered me quickly (even when he should’ve been taking a day off) and made the whole first-time homebuying process less stressful. His team kept me on track and made sure we closed on time. They got the deal done, and I’m super grateful!

Ross and his team saved the deal on my condo purchase in record time. My previous lender called me almost a week before my closing and basically told me they couldn’t do it. My realtor set me up with Ross and we were able to keep our closing date essentially the same. The process was easy and smooth and I appreciated all of Ross’ communication!