Rollin Street Flats

Please don't waste your time touring this building. I toured on a Friday morning and was ready to complete my application but noticed a $793 discrepancy between the price in the application portal and the price that was quoted to me in person/over email. I sent a note to the leasing team flagging the discrepancy and didn't hear back. I then called the next day (Saturday) and was told they weren't sure why the prices were different but would call me back on Monday by 4pm. Never heard back so I emailed for an update - they then responded to say they would let me know the following day (Tuesday) by 4pm. You guessed it - 4pm comes round and I still haven't heard back. They finally got back to me on Wednesday afternoon to say there was nothing they could do about the discrepancy in prices that

The units at Rollin Street are lovely - spacious, modern industrial, great appliances. I have no complaints about the apartment, but unfortunately the management here is really not on top of things. I’ve been here two months and during that time: - hot water has been unavailable at least one day a month - 1-2 elevators are often down - management repeatedly miscalculated my move in costs, and I was overcharged because they lost my proof of insurance - I scheduled an elevator reservation for move in, but no one showed up (despite repeated calls to the “24/7” line) and it made moving extremely tedious These are the main things, but there are a lot of minor issues too. I have a lot of concerns about how the management here is maintaining the building, as they have been shown to not be on t

A huge shoutout to the incredible maintenance staff at Rollin Street Flats, especially Alejandro and Yuriy. From the moment we moved in three months ago, they’ve gone above and beyond to make sure everything in our home is running smoothly. We’ve had a handful of appliance issues come up, but each time, the team has been quick to respond, professional in their work, and efficient in resolving the problems. What really stands out is not just their skill, but also their friendly attitude and genuine care for the residents. It’s reassuring to know that whenever something comes up, we can count on Alejandro, Yuriy, Gisella, Phelicity, Robert, and the rest of the team to handle it with such reliability and excellence.

I moved here two months ago and my only regret is not moving here earlier! The staff has always been super kind and always helpful. Phelicity at the leasing office helping me in the entire process to move here and since then supported me with everything I needed. Today I had my first repair request and Alejandro the maintainace expert did an excellent job replacing one of my appliances. Super professional and efficient.

I’ve lived in 8 different apartments in Seattle downtown but Rollin Street was the best one. The floor plans are very spacious with quality appliances. The management team is very pleasant to work with. They are flexible and professional. I thought my two bedroom was well priced, compared to location and market. They respond to maintenance requests quickly, and take residents’ feedback seriously.