Richmond Area Housing

One of the best rentals/landlord I've had while living in Richmond the past 6 years. I appreciate you having affordable housing that feels safe and cared for. My apartment was in Church Hill's super cute little community with 3 parks right next door. I never had to put in a maintenance request which was nice, and I was contacted a week or two after moving out to be sent my security deposit, no issues. I would and have recommended this company to my friends and they have gotten places through them as well.

Awful experience with unresponsive landlord who scams students. - He refuses to answer phone calls, meet in person after signing the lease, or conduct any virtual meeting to discuss basic tenant rights and responsibilities. Will only conduct business through email and, most times, will not respond to certain concerns. - During my lease, I dealt with extensive water damage and mold from the ceiling, which took him months to acknowledge via email let alone fix. I was forced to replace damaged personal belongings out of pocket and went to the health clinic due to respiratory complications due to the damage as well. - Upon initially inquiring about the lease, I asked him via email twice the average cost of utilities, which he refused to disclosed. Upon checking out the house, he told me utili

Do not trust mr.Cao. If you don't have good credit, he won't rent to you. He will still allow you to apply and he will even allow you to make a holding deposit, but if he changes his mind, instead of telling you like a man, he will avoid your calls and not answer your emails for WEEKS, wasting your time and effort. He will lie to you, he will ignore you and then he will disregard everything you've done and rent to someone else who came after you. I had my application in, holding deposit received.... and he STILL just ignored my attempts to speak with him. I know this because I had a friend submit an Inquiry and mr.cao called him back NEXT Day for the same property he'd said he would rent to me. Honestly someone should report him. I got my deposit back, but he made me miss work and at

The manager, Chao Cao, is absolutely a predatory landlord. He will make up reasons to keep your security deposit and will take several days to respond to e-mail, unless your email says you're not signing the lease. He also conveniently "loses" the keys to units if you want to see them before signing a lease.

Don't rent from this company. Laziest property management company that I've ever had the misfortune of dealing with. I can never get Chau Cao on the phone, and he takes days or weeks to respond to emails. He won't do ANY maintenance or repairs, no matter what happens--up to and including emergencies. Be careful or you will move into a moldy, mildewy, bug infested property, with hard-drug-dealing & pimping neighbors, and no functioning laundry machines. Zero stars!! Edited to add: this is not the correct address for his company so don't go here looking for him. He tried to keep my security deposit by pretending he forgot how much I put down. I had to contact a lawyer to finally get my money back from this slumlord.