Reserve at Orange Park Apartments

This community is very amazing! The process was SUPER easy and Brianna did an amazing job at letting me know what to expect before hand! She was always there anytime I had a question and didn’t miss a beat! My whole process was amazing! I can’t wait to move into and be apart of this community!

Don’t recommend moving here. We have lived here since April 2025 and have had nothing but the worst experience. Upon our move in we discovered the apartment was infested with roaches, we brought it to their attention and all they did was schedule a regular spray. We continued seeing them and putting in tickets and they would not do anything further than just have them routinely spray. I sent emails to Kayla Roberts in the office regarding the roaches and she never responded to us. I had to go into the leasing office and speak with someone else to get them to understand the weight of this issue. It took me calling and speaking with the pest control for them to schedule a clean out, and even then that messed it up and they came a week later than we were told originally. We have had multiple

I lived at The Reserve Apartments (351 Crossing Blvd – units 521, 1117, and 1032), and my experience was nothing short of terrifying and frustrating. From the very start, there was constant crime—including frequent shootings, drive bys and a homicide, multiple drownings in the lake, and non-stop police activity in both The Reserve and the neighboring property. I personally experienced one break-in on the second floor and an attempted break-in on the first floor they would hide in bushes waiting for you to leave . The safety here is nonexistent, and you live in fear daily as a lot of the tenants do . Inside the apartments, conditions are far from “luxurious” as advertised. Every unit I lived in had mold issues, there was a constant smell of weed, and open drug dealing occurred on the pro

I’ve had an amazing experience with this apartment from start to finish. The property is clean, quiet, and well-maintained, and the location feels safe and convenient. Management is always quick to respond and really cares about the residents. I especially want to mention Brianna, who helped me get into the apartment. She was incredibly friendly, patient, and professional throughout the whole process. She made everything smooth and stress-free, answered all my questions, and went above and beyond to make sure I felt comfortable and taken care of. Her customer service is truly outstanding, and she’s a big reason why my move-in experience was so positive. Overall, I’m extremely happy here and would definitely recommend this apartment to anyone looking for a great place to live.

Touring was a great! The community is beautiful. The leasing team was friendly and took the time to answer all of my questions without making the tour feel rushed. The tour was smooth, informative, and enjoyable—I would definitely recommend checking it out.