RealManage Houston

Since the beginning of December of 2025 we have been working Real Manage. Specifically my interactions has been with Mrs. Amy Love. Mrs. Love has always been prompt with responding to any questions or concerns I may have. She has quickly resolved any issues that occurred at the time. Thanks you Mrs. love.

I’ve been calling Real manage the last couple of months with questions about my account. They’ve always been very helpful. I have lived at memorial village for many years and I think this is the first time we have had our manager working in the clubhouse. I see him early in the morning when I walk my dog around 6:30 or 7:00. I do wish he stayed a little later but it’s nice knowing he’s there. On Monday he helped me set up my account on the Internet and explained everything so clearly even though I did not make an appointment to see him. I also spoke with him about a robbery that happened another neighbor told us all about. He was kind and informative. It makes me feel much better having a manager in the clubhouse. It gives me peace of mind. I also like that he is bringing me my pool key to

My son turns two this month and I was excited to celebrate his birthday with my friends and family. I asked my mom (resident of Emberly) if we could use the Haven since we currently only live in a tiny apartment ourselves. My mom asked Kristen Oaks (works at the Haven) if we could reserve it. She said they were not currently reserving it but it was first come first serve. She said we could have decorations and balloons. We were so excited. The day of the party we came in said hi to Kristen. Made sure to ask her what was okay and what wasn't. She assured us we could have decorations up as long as everything was cleaned up afterward. Which we agreed. Everything was going great. The party was at 2 pm and we finally finished the decorations at 1:16 pm. Balloons, pictures, signs. It was a lot

Charmaigne does a phenomenal job in running our downtown condo community. With all the moving parts and fast paced goings on in our building/community, I’m amazed at her near immediate responsiveness and constant commitment to ensure our building runs smoothly. She is an excellent property manager and we are very blessed to have her.

i updating my previous review of 2 Star to 5 star since we received new manager at memorial village. in the past when my husband or myself would need assistance it was like pulling teeth to get a response from real management. we met the new manager Brandon when he was walking around getting photos and asked him what he was doing. we ended up having a nice conversation with him and told him about the problems we had in past with HOA and real management. he promised to look at our account and call us. we did not expect to ever hear from him again because that has been our experience. he called us less than two hours later. we are very surprised in a happy way. he is a sweetheart and seems to be genuine. happy we finally have good manager from real management thank you