Reality Homes - Yakima - Model Home

We are in the beginning stages of our build with Reality homes and have been so happy with our service so far. Lee Cadenhead has been quick to respond to all our questions and concerns through this process. We looked at a handful of other home builders in the area, but Reality Homes' floor plans, flexibility in design, prices, finishes and energy efficiency is why we have chosen to move forward with them. We were able to complete a quote for our new home with all our upgrades and the bank was very impressed with how much knowledge we already have on the finish product of the home we are going to build. Here's to pouring foundation this spring! We feel confident that our new home will be exactly how we imaged and at a cost that you cannot beat!

UPDATE. I wanted to provide an update on our current project with Reality Homes. We closed our loan on August, the foundation poured in the beginning of October. Our first project manager was a person who clearly had absolutely no idea what she was doing. She came one day and stake the house and it was absolutely terrible. It was crocket, uneven and did not match blue prints. Every time we tried to talk to her she would turn away and not even talk to us. Then she left. There was no communication of whatsoever. We were called annoying just because we tried to figure out what is going on, Finally at the end of November the framing crew started the work. But they several mistakes in structure of our home. There is a lack of communication between construction, operations and engineering teams.

We are in the beginning phase of our build with Reality homes and have been pleasantly surprised with our experience so far. Lee Cadenhead Is very responsive and has a friendly positive attitude to all of our questions. We researched and spoke with quite a few home builders in the area, but Reality Home flexibility in design, prices, finishes and energy efficiency is why we have chosen to move forward with them. No other builder allows the customizations that Reality offers and for a one time flat fee. Steven Dann has also been a great resource there and has been very helpful with our questions and concerns regarding hiring the contractors and making sure we are covering our bases. We meet with the design team in a couple weeks to finalize our blue prints and will continue to provide fee

SHORT Pros: Local office has some nice people, nice selection of products at low cost. Cons: Project length is minimum double as described in sales pitch. Build is plagued with delays. GET EVERYTHING IN WRITING as verbal agreements aren't recognized. Homeowner is responsible for a substantial amount of legwork. LONG Preface: I will try to be as fair as possible, I've waited until the end of our project to fully review our experience and I'm a very reasonable and patient person. If you aren't reasonable, flexible and patient they probably aren't going to be a good fit for you. I firmly believe many of the issues that come with this company come from the way their business is structured. Most delays come from offering their subs very little for the jobs (in fact many of the subs described

They changed project managers so often that the new pm didn’t know what was going on. Corporate folks building the home from their office over the phone and trades doing what they wanted. Warped sheet rock, uneven floors, trim, doors and windows. Warranty’s expire as soon as they get installed, so you’re left with the repairs. If I could return this house, I would in a heartbeat.