Real Property Management Pocatello

Real Property Management is fantastic! I wanted to give a shoutout to Amanda and Kelsey. They have always answered every question or concern I have with professional mannerism and quickly. I have been renting with them for almost half a year and they have never let me down. They have made everything easy to understand and are very helpful! It is a pleasure to rent from RPM because of these people. I look forward to continuing to work with them.

I currently live in a RPM Pocatello residence. I had a question and reached out to the property manager via the information provided and I never heard back. Following some incidents with my neighbors, I left a voicemail with questions about my lease and never heard back. A month or so later my water ended up being shut off and no one communicated why this was happening or how long it would be happening for. I called again and left yet another voicemail which I never heard back. I then used the provided number (to text), on the website, to reach out and ask why I was not hearing back and what the best way of communication would be. I never heard back from that either. The property is also not kept nice/maintained via the company despite the rent and its upcharge of the "renters package". Th

I had a very disappointing experience calling Real Property Management Pocatello. I contacted the office with a few basic questions about their services and the person who answered the phone was extremely rude and dismissive from the start. Instead of answering the questions politely, the tone made it feel like asking questions was somehow an inconvenience. When someone calls a property management company, it’s usually because they’re trying to get information, and customer service should reflect that. Good customer service goes a long way in building trust, especially for a business that manages housing and important financial decisions. Unfortunately, the interaction I had felt unprofessional and unwelcoming. I hope the company takes feedback like this seriously and works on improving h

RPM took over my lease from ANR about 5 years into my tenancy and I continued to reside at that address for the remainder of my lease and signed another with RPM for a total of 7.5 years. Upon moving out I gave a full 30 day's notice and spent hours cleaning to make ready for their inspection. I replaced items needing replaced such as blinds, smoke detectors, drip pans, and light bulbs as one should when moving out. 3 weeks later I receive a disposition letter from RPM stating they cleaned for 11.5 hours resulting in $575 worth of charges and another $195 for miscellaneous work fixing screw holes and hanging the smoke detectors. Brittany had told me that they had no previous pictures of what the apartment looked like before I moved in to compare it to, but to me I'm already cleaning it imp

Zarz has been an absolutely amazing person to work with! They are always professional, friendly, and quick to respond to anything I need. Every issue I had was taken care of right away, and their communication is always clear and helpful. I’m really grateful for their hard work and dedication. Highly recommend! Five stars!!