Quantum Real Estate Management Corporation

If you are considering Wingler House under Quantum Real Estate, please think twice. My father, who has a brain disorder and struggles with communication, was living there for years. During that time, the staff accepted three separate rent checks from him every month without ever questioning why. This went on for years. When I brought this up to management, they ignored multiple emails and only called another staff member to discuss me — never responding to me directly. This is not how you treat residents or their families, especially vulnerable seniors. Next step HUD field office

Their staff are so slow, in 10 months they couldn't process the fact that I had purchase a condo in the association. Even after cashing the check for my dues payment, which was paid on time, they continue to deny me access to the services those dues are intended to pay for. Every time I contact the person who is supposed to be managing things, she either doesn't respond or gives me the brush off ("you're just one of 900 families"...). They either need to staff up with competent people or improve their internal processes.

Nothing but awful so far. I bought a condo managed by Quantum, and they were problematic even before I closed. So far 1) Would not respond to my lender withour last minute outside intervention by the association. 2) Sent back the mortgage questionnaire only half completed. The board president ended up doing this herself last minute. Closing was delayed and my lender described the experience working with them as the worst they've ever had. 3) Closed 6 weeks ago and have not received any information on how to remit monthly fees to them. I called, and all the person could do was take my information to pass on to someone who could answer my questions. Condo fees are due in a week. So idk 🤷‍♀️. 4) Found out at the same time they had failed to pay a vendor for an entire year. 🤦 Look elsewhere fo

At Victory Heights Senior Apts in Columbia Hts neighborhood of D C, we had a flood when a water pipe burst recently. The manager, Jocelyn Mayo did an excellent job of bringing in resources to aid seniors, many of whom are in their 80s and 90s. I was put into a 4 star hotel until repairs are finished in my apt. and elevator service restored, which is estimated to be done by Feb 10th, 2025.

Think CT Group property management is inadequate? They have a challenge to the bottom with Quantum. No information about police raid at 6am, no communication or security posted when "secure access' is breached, can't find documents, can't send email or text messages.... Managing affordable housing seems to be a racket - particularly in Montgomery County, Maryland.