PrimeLending, A PlainsCapital Company - Baytown

Working with this lender has been one of the most frustrating and deceptive experiences I’ve ever had in a real estate transaction. From the very beginning, there were red flags and unfortunately, every single one of them turned into a real problem by the time we reached closing. The biggest issue was the lack of transparency. Key fees were not disclosed upfront, and costs that should have been clearly explained were instead buried or conveniently left off early estimates. Only after we were deep into the process did the truth start to surface, and by then, we were already committed and up against deadlines. It felt manipulative and misleading, as if the goal was to get us too far in to back out. Then came the appraisal disaster. The appraisal was ordered promptly on our side, yet the le

Russell is one of the hardest working lenders I have worked with. I have used him multiple times and have never had an issue. We never had to wait for information or wait on him to work up an estimate. I have zero complaints and can say that he is a true professional in his field. Thanks again Russell for providing us an outstanding experience.

I’ve done multiple deals with Rochelle as well as used her to finance my own home. She’s straight up and will tell you the truth from the beginning. If you want a good experience and knowledgeable person for financing look no further.

Amber was amazing and made the whole process a breeze and left us with a great experience as first time home buyers!

Owner isSuper friendly and helpful. Highly recommend for customer service