Preserve at Boynton Beach

The leasing office has been nothing but great to me and my family. Work orders get done in a timely manner. The parking for guest is the only problem out here. Which they should consider having us or our guess park on the side without being towed. Other than that no problems whatsoever

The neighborhood is quite quiet for the most part. However parking? Horrible… it doesn’t help that the maintenance man has changed the guest parking spot for maintenance only but allows his family to park there. I have been here a few years and management have allowed people to paint over or completely destroy the guest parking boulder. Very sad specially because the maintenance man is the one telling the towing company which cars should be towed. Should I apply to maintenance to get special privileges too?

I visited this property while searching for an apartment, and my experience in the office was very disappointing. The person assisting me, who appeared to be the manager, was unprofessional and rude when I asked simple questions. First impressions matter, especially when dealing with potential residents, and the way I was treated felt disrespectful and unwelcoming. Upper management should seriously consider improving customer service at this location. Based on this experience, I would not feel comfortable renting here.

I have been a resident at this property for six years. I work late-night shifts and typically return home between 2:00 and 3:00 a.m. Unfortunately, every time a new tenant moves in next to me, they repeatedly park in my assigned driveway. I've attempted to resolve this by calling the office, but no one is available during those hours. I also contacted the towing company, but they refuse to tow vehicles unless the request comes directly from the office—even if the vehicle is clearly parked in a private driveway. The first time this happened, I had no choice but to park outside my driveway. The next morning, my car was towed. Someone else parked in my spot, yet I faced the consequences. On another occasion, I contacted the police, but they were unable to tow the vehicle either. All they cou

My washing machine has been broken for over a month now. I’ve spoken to the property manager several times, but nothing has been done. Whenever an appliance breaks, we have to jump through hoops just to get it fixed. I have to be honest—it’s terrible the way people are treated. We pay for these appliances each month, and it’s frustrating to have to deal with such poor service. I wish I could say that I believe things will improve in the future, but at this point, what’s the use?