Premier Properties

Our experience with JUSTIN SIGSTAD was just awful. He was Unprofessional every step of the way, from sounding like he was sleeping When he answered the phone to A complete lack of communicating. My husband and I have worked with several wonderful realtors throughout the years And had very reasonable expectations, but we had no idea what we were in for. From our first communication with Justin till now we have gone months with no updates or counter offers. We are so heartbroken by this experience and will have to start from the beginning again

My experience with Re/Max has been great. I've rented my place for two years now. They are always prompt when maintenance is requested. My property manager, Danell Salazar is very personable and mindful of her tenants and their needs.

We payed for an extra months rent when we moved out of our nightmare apartment. And then seen that we were still charged for it. They tacked on a huge fee making our total $3800 On my credit report since they never called or mailed me anything about owing them I am disgusted. When I called to talk to someone to see what the issue was they were rude and refused to disclose any information. No sense of professionalism or customer service from here at all. Not to mention after they took over our complex they never answered our work orders for broken stove, ac, outlets and a fridge. When we moved in it was disgusting in the first place then when they took over they wanted to raise the rent . We had to fix everything ourselves.

This is my first time renting from a large corporation, and I am overall, not satisfied. I feel like, my concerns are never addressed. They never work with me on anything. From the very start, they couldn't meet me at the place I was renting, I had to go to the other side of town, get the keys, leave a deposit - go check out the place, and all within their business hours. This was just a huge pain (at the time I worked during their business hours, so I had to take time off work to accommodate them). Then they charged me more than what was listed for the pet deposit... whatever... I paid it. Then they sent out an email asking if they could remove some garbage cans from our property, I replied to the email saying I would like to keep my garbage can, and a week later, only my garbage can was

They were pretty good for the first 6 years and responded to the deficiencies promptly, but the last 5 years it has really slipped maybe due to staffing to handle the clients needs. I had 1 request even canceled for something in our condo that didn't even work. There portal is well put together to handle rents paid and maintenance requests,