Plymouth Gardens

This is the worst place to live and the management team are a bunch of incompetent people who do not care about the safety and cleanliness of their tenants. They fail somehow at keeping hallways clean, theres been trash in hallways and staircases for weeks on end and theyre EVEN AWARE ABOUT IT. Broken floors in hallways… Ive called many times, for weeks and weeks, they dont care. In fact, the one guy on the phone told me to call back another day because its presidents day….. and i was calling about insulation being outside my door that has been there for weeks. He said he would pass along the message and never did, obviously. Fiberglass is no joke and he did not care NOR DID IT GET FIXED STILL! So inhumane!!! For those who dont know, exposed insulation(especially in staircases) is very dan

Rodent issues that are not being addressed by old or new management company, Renaissance Management Group. Not only have we had to take care of our own pest control, we are ignored when trying to resolve the issue. Maintenance was dishonest about the work they did. And when they did work it was brought to their attention that it was done wrong and no follow up to correct which led to more rodent issues to the point they were in our stove. With many attempts to resolve this with the new Property Manager Alex, it ends in being ignored. Maintenance is incompetent and can’t be trusted to do the work correctly. Not just one building with rodents there are more. Had to make several calls to get trash cleaned up at the dumpsters to avoid more rodent issues. Management company ignores when trying

My mom and her roommate have had an ongoing mice problem that has yet to be solved. It’s been going on for months and they’ve been brushed off several times to the point where code enforcement is going to get involved. It’s extremely ridiculous how problems are handled here. Glad I chose Sherry lake over this complex a couple years back. Very disappointing how it’s being run and how they’re treated.

Constant roach issues. Trash has not been cleaned up around the buildings. And now rent is increasing while no longer covering heat, water, or trash. What once was a good deal is no longer

Under the new management this has been horrible. Trash all over, insulation and trash in hallways, it is not healthy to be walking thru everyday. I have begged for weeks for this to be cleaned up. It has still not. It was not easy to even get a hold of somebody to address my concern concerns. It has come to a point where I now need to just leave. I spoke with them and tried to get out of my lease early and they admitted they have had trouble keeping the place sanitary but yet will still not let me break my lease. They expect me to live in filth happily and pay.