Planet Home Lending, LLC - Coeur d'Alene

I’ve had the pleasure of knowing Krista Kaufman for many years, and I can say without hesitation that she is an absolute pro when it comes to mortgage lending. Her communication throughout the process was outstanding—clear, timely, and always helpful. Krista was incredibly patient and took the time to explain every step, making what can often be a stressful process feel smooth and manageable. Her depth of knowledge and professionalism truly stand out, and it’s clear she genuinely cares about her clients. Krista made me feel confident and supported from start to finish. If you’re looking for someone who is experienced, trustworthy, and committed to doing right by her clients, Krista Kaufman is the one you want in your corner. Planet Home Lending is lucky to have her!

I can't say enough good things about Krista & Platinum Home Mortgage. From start to finish, she was well organized, was very responsive & communicated well. Krista was super patient with me while I sorted out my finances. She helped make the whole buying experience smooth & really cut down on the stress. Buying a new home is super scary but she kept me informed and in the loop the entire time so there were no surprises. I really hope all my friends and family consider her & platinum home mortgage for their future real estate purchases. Thanks again Krista for getting me into my new place!

Matt was extremely helpful and responsive to all of my questions. He was also very patient with the many errors I made in my paperwork. His professionalism and attention to detail made this transaction run seamlessly. I will definitely use him again on my next transaction.

My husband and I have used Platinum Mortgage twice now. First for our original mortgage/ home build, and now for a refinance. Both times went exceptionally smooth in comparison to past experiences we’ve had with other mortgage companies. Matt Richter and his team are very professional and reliable! There were no surprises along the way. Everything that was discussed initially was delivered at closing. We will definitely be using Matt at Platinum for any future needs, and would send anyone we know there!!! -Kelly We have now used Matt Richter at Planet Home Mortgage, for a third or fourth time. We were once again very pleased with how smoothly the process always goes. We will definitely send anyone we know his way! -Kelly Sorensen

Matt Richter at Platinum home mortgage well exceeded our expectations! He has helped us on a previous refinance, along with a recent new purchase. They are nothing short of exceptional! We would recommend Matt at Platinum mortgage for all your lending needs. He was on top of everything from start to finish. He really took a lot of pressure off my wife and I through the process. I recommend his services! Thank you! Chad and Tara Smith