Option 1 Realty, Inc

I would say everything was going good until we moved out and eventually found another place. Emails and voice messages were never answered or returned. While we lived there we never gave them an issue. We kept the place clean and paid the rent on time. We were told our deposit was mailed to us several times which was a lie but instead of being truthful they went upon themselves to make up charges and repairs just to keep our deposit which was also a lie. Never again will I deal with this company. We didn’t deserve this type of treatment.

From the front office to the maintenance office. I’ve had nothing but great experiences with all of them. They really took care of me in between my divorce and purchase of a home of my own. I rented from them for two years and when it came time for me to buy. Vicki Anderson was there to help me with her knowledge of the current market rates, loan rates, and helping me find a great forever home! Thank you Option1 and to the owner for making my rental home feel like “my” home for two years.. Michael

Option One has handled my rental properties efficiently, honestly & timely for years. Very responsive! They are accessible and quick to answer any questions or concerns I have. Their bookkeeping makes tax time a breeze! A++ in my book..

Seems like a scam of a rental company. I contacted them about touring a house to rent. First they claimed I had to pay the $50 application fee and apply "for the safety of the staff" before they would allow me to tour. Why don't you just collect my ID "for the safety of the staff" instead of trying to take my $50 a run with it? I shouldn't have to apply to tour. The whole point of touring is so I can decide if I want to apply. What happens when I apply and pay and the house ends up being terrible and here I am out $50 for a house I don't even want to rent. Second, they sent the email to me at 8:40pm telling me the house was still on the market and available but by 3am zillow listed the house as off market. I highly doubt someone signed the lease after 9pm last night which means the house

Do not rent through option 1 reality. I have had negative experience as a renter overall. They will not answer their phones when issues come up and will always go to voicemail asking to leave a message so they can call you back. I am batting 0/3 with callbacks and eventually gave up when a massive termite swarm infestation occured and I was unable to get them to pick up the phone. They have no issues ignoring your concerns or housing emergencies