One City

The new maintenance team at the building is amazing. We submitted a request for three things and by the next day they had fixed everything. Then we put in another request for the washing machine, and in 10 minutes or less they repaired it all. It’s great to live in a place where you pay for a space and the maintenance team really cares about keeping it livable and decent. I hope the management values, appreciates, and takes good care of this great maintenance team.

I'm very pleased with the job the One City maintenance team did replacing my bathroom faucet. They are knowledgeable, efficient and patient. And they work very well together as a team. They also had someone replace the thermostat for my electric oven.

This place has truly turned into the worst place to live. Seriously regretting renewing only for there to be second fire (in June) just 3 months after the first fire in (March) leaving the building with no enjoyable roof access. The new management team is the so snide and disrespectful; The regional manager Theresa literally stated that she knows about the AC issues and that we do not have full access to all the amenities but yet they're unwilling to reduce the amenity or rent. They're now magically running a renewal special but it's somehow not retroactive prior to those that signed to renew before fire #2 *insert eye-roll* LIES on top of LIES. The building has many other issues such as lack of security, staff that sleeps while on duty, multiple broken pieces of gym equipment, un for-fi

PLEASE NOTICE THE EXACT RESPONSE TO EVERY NEGATIVE COMMENT. No real interest or effort toward residents concerns! The location is convenient but management is terrible, dishonest, unresponsive and has no clue what is going on in the building. Maintenance temporarily band aids all repairs until whatever it was becomes unusable. The assistant manager inspects units to verify they are clean and in good repair before move in see photos below of what she says is clean and every appliance was in need of replacing, not noted by her but by the person after moving in. There is one cleaning person for the entire building. The trash chutes do not work. The freight/move in elevator does not work. The entrance door was breaking for over a year, now it's out of service because t

I put in a maintenance request and Mike and Dell responded the same day and quickly resolved my issue that I had in my apartment. Living here has been quite nice and to see the team super attentive is a huge bonus vs my previous apartments.