One Canal Apartments

Richmond, VA · Apartment complex

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Richmond
#336
of 592 real estate agents
City Percentile
32%
rating percentile
Address
One Canal Apartments, 108 S 1st St, Richmond, VA 23219
Phone
(804) 262-1585
Website
www.onecanalrva.com
Status
Closed · Opens 9:30 AM Mon

One Canal Apartments is a real estate agent located in Richmond, VA. It is one of 592 real estate agents listed in Richmond. Its 3.4-star rating is slightly below the Richmond city average of 4.0 stars. There are 10 photos associated with this location.

About One Canal Apartments

One Canal is now leasing new 1 and 2-bedroom apartments with unparalleled skyline views. We are a pet-friendly community located just minutes from VCU and Downtown Richmond. The building offers six stories of modern residential living, underground... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Tina · Oct 2025

I'm so happy that I found One Canal. As a mature adult and former renter, as well as home owner, my expectations are high and my tolerance for poor management is low. I had selected another apartment building in Scott's Addition before I looked into One Canal. That property management company there lacked consistency and effective communication. One Canal under DF has been wonderful start to finish. Zero issues. The property manager Grace is a treasure! She was so helpful, honest, and responsive. The building is newer, has nice amenities, and very respectful tenants. This has been the best experience I've had in Richmond. I love my new apartment.

★★★★★ 5.0 Mary Reddinger · Sep 2025

We were searching for a short-term lease on a very short time line and One Canal Apartments was one of the very few places in Richmond that offers flexible, short term leases. We were dealing with a shortened timeline and Grace was amazing in assisting us in the lease signing process and getting everything completed super quickly. She was extremely responsive and helpful. The apartment is amazing and close to campus. Exactly what we needed. Highly recommend!

★☆☆☆☆ 1.0 Max King · Oct 2025

Management quality dropped sharply after the new team took over. In June, my parked car was hit overnight in the apartment garage by a corporate renter for $4000 of damage. Management showed me the camera footage and said they’d send it (and photos) to insurance, but they then stopped responding to emails and calls, started making excuses, and never sent the file despite multiple follow-ups. My claim stalled and was eventually denied as a result, as the footage was the ONLY thing they needed. Separately, Virginia requires landlords to deliver a written security-deposit disposition within 45 days of move-out, mine arrived a little over 60 days after I left, only after repeated reminders. Amenities are one thing, but communication and accountability matter a lot more, based on my experience,

★☆☆☆☆ 1.0 DodgeRamLover69 · Mar 2026

I’ve had to throw out all food in my fridge twice because it stopped working, requested maintenance on microwave twice and it still doesn’t work. So all in all prepare for the worst appliances you’ve probably ever owned and being well know by the maintenance crew, as a resident I’m thoroughly disappointed

★★★★★ 5.0 Jeffrey Chen · Jul 2025

This is a newer apartment building <4 years old, so the ratings here can be rapidly changing based on different management. The building itself is not bad, with each apartment being spacious and well organized, but there were some faults in the beginning that really drove the early reviews. The original management had consistent faults in communication with regards to fire alarms, trash, and miscellaneous troubling issues. However, the new management over the last year or so has really been cooperative and flexible with any issues. They are quick to communicate with you, have maintenance on staff that can respond quickly, helped out during the water crisis, and at least tries to learn from previous mistakes. The only downside I would say is the lack of a big dumpster for non-cardboard t

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Apartment complexApartment building

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