Oak & Iron

The new management team is a life saver! My parents have been housed here for about 6 yrs. Within that time, work needed in their unit accumulated and grew worse unfortunately. Italy and Miles’ stepped in and tended to every single thing so quickly, we’re in shock. Their professionalism and response is top tier and is greatly appreciated. If management everywhere could be like this, home would ever be so sweet. P.s last management team were also very nice but we really can only say, the bare minimum was done, so this is a major shift that’s truly appreciated.

If I could give less than one star, I would. As a resident for the past year, I was hoping the new management company would improve things, but that has not been the case. It’s nearly impossible to reach anyone by phone. I’ve been incorrectly charged additional rent for insurance fees, despite providing all required documentation ahead of time specifically to avoid this issue. Calls and emails have gone unanswered. Rent continues to increase substantially while the quality of living declines. For the past several days, I have had no hot water after maintenance came to repair my shower. I’ve tried contacting multiple numbers, only to be redirected to voicemail every single time. I’ve had to shower at someone else’s place for almost a week, and there is still no sign that anyone intends to

The behavior of the new management company is really bad. They asked for insurance information since they have to update their system and i send them immediately. Then they started adding extra charges . When i first reach out to them, they said we will check and get back to you. They never did. Second time when i reached, they behaved really rudely and blamed me for not having reach out to them. Please avoid the apartment its no more like it used to be where people was there to help you and not blame you. They just care about money and not about the tenants

If “rustic” cabinets are your style, this may be the place for you! The Laundry Care Center has to be experienced to be appreciated. Oh, and they’re so pet friendly, they even provide the pets for free.

My wife our baby and I just moved in from Europe and we are really happy here. It hasn’t been easy for us these first days but every single person from Oak and Iron Staff have been really helpful for us. Starting from like office manager, office assistant, maintenance team and so on. And you can find nice neighbors all around here too. They have also been very nice to us since we arrived. Great location, very close to Walnut Creek downtown, very clean, big and renovated apartment, new equipment and great atmosphere all over the place. Amenities are on point too so we definitely recommend this Location if u are thinking about moving to Walnut Creek