Neo Management Group - Property Management

Best scam artists in the lehigh valley. These people will get every penny they can out of you. I'm moving out this month and I couldn't be more relieved. I wouldn't wish renting from this company on my worst enemy. From back charging utilities that aren't in my lease from up to 6 months back, telling me that I have to pay or they'll take me to court, then giving me the option of making a payment plan, however they would still hit me with their extremely steep late fee every month. Oh and let's talk about fixing household problems. I had a water leak in my kitchen for months, I told them about it and just crickets... absolutely nothing. Not until it started growing mold and I threatened to reach out to the city to report them did they repair the problem. Cheap, sketchy. Stay away at

Our experience with Neo Management started off well but ended with a frustrating and unfair move-out process after living in the apartment for three years. When we first moved in, we dealt with Howie, who was easy to communicate with. He even informed us that while we were welcome to paint the apartment a neutral color if we wanted to, they would not be painting it before our move-in. We didn’t bother to paint, and I have pictures to confirm that the apartment had not been freshly painted when we arrived. Throughout our three years living in the apartment, we always paid rent on time, maintained the unit well, and took great care to leave it in good condition when we moved out. In fact, my mother-in-law and her sister scrubbed the entire apartment from top to bottom before we turned over

NeoManagement is a company built on empty promises and blatant lies. Their website claims they operate with “hard work, professionalism, honesty, and integrity” but in reality, they don’t even come close. Their actions don’t match their words, and anyone dealing with them will quickly realize that money, not service, is their real priority. Like my landlord, they cut corners at every opportunity. The landlord is nothing more than a ghost, kicking back in some far-off place, sipping a drink, collecting rent while avoiding responsibility. Meanwhile, Cheryl the so-called “property manager” handles the mess, but let’s be honest: she’s just a middleman with an excuse for everything. When issues arise, she shrugs it off with “That’s up to the landlord, not me,” as if that somehow justifies the

Neo Management Group are fantastic to work with! I cannot say enough good things about that team! I have to give a special shout out to Cheryl. Whenever there was an issue with the property, she would respond quickly and take personal ownership over every issue that arose - big or small. She was kind, responsive, and caring - even after hours or on a weekend. She is fantastic! Unfortunately our property was sold a few weeks ago and I absolutely miss Cheryl already! I highly recommend Neo Management Group!

Neo Management Group has been a reliable and responsive partner. Their professionalism and efficiency ensure both landlord and tenant needs are promptly addressed. Highly recommended for anyone looking for a dependable property management team.