Naulu

There is consistently trash throughout the building, and the elevators are often contaminated with feces, urine, and other unsanitary materials — even blood on occasion. It’s horrifying especially with a baby. The laundry machines are extremely dirty, and the rooms on higher floors without air conditioning regularly reach 80°F, as verified by a thermostat. We are very disappointed that such critical aspects have been neglected in a brand-new building. The common areas are also in unacceptable condition. There are also multiple fire alarms a week where families have to run down 15 or 20 flights of stairs.

Terrible service everytime I need assistance with something . My kids and I didn’t have hot water from Saturday waited till Monday to see the office to resolve my issues bc they are closed on the weekends. Maili took my name and information and said she was goin to send someone upstairs and let maintenance know . I waited for 4 hours and no one showed up I went downstairs and they had a sign posted “ office is closed for a meeting “ . So I went Walmart came back and ran into the maintenance guy and he said “ the office didn’t tell me anything about your water heater “ you would think she did after she took my name and information down . They didn’t send someone till Tuesday morning by that time I already fixed it by myself ! . Inconsiderate.

Terrible, I came to visit my aunty them who is sick in the house and then the fire alarm came on not once but 4 times today and that really made my aunty then panic almost had a panic attack which they need to stop doing that false alarm because it’s getting really annoying. this morning my aunty told me the fire alarm came on because they wanted people to not park in the parking lot or else it’ll get towed but they don’t need to pull the fire alarm or anything just for that. thank you!

The common areas are filled with biohazardous waste.