Munroe Tower

This place is awful and I need to speak out and warn others. The Roof leaks into apartments from ice dams and nothing gets done. Nor does management care. They make elderly walk to dumpster in freezing cold weather. The manager is absolutely useless and unaccountable for anything. She never leaves her office and has refused to do well check. My relative fell in the bathtub and it took hours to get help. Finally a resident walking past the office saw the light blinking. 88% of the time the laundry room is locked or unavailable. This place does not even have a maintenance person. I’m desperately trying to get my family members out of there. I fear for her safety and health. With all the water damage I’m afraid of mold. The manager will say that’s an act of God as an excuse. Thank you Michae

I am a concern family member of a tenant who lives at Monroe Towers. Other tenant family members may not be aware of the living condition s our loves. Who ever the manager is should be fired for not doing her job: not being compliant with health codes, not being compliant with state houses code. You can't tell tenant not to flush their toilet with out another option. Manager had water shut off when you have elderly people who take medicine and she again offered no alternative. The Monroe Tower website states 24 hour/7 days maintenance, laundry facilities etc. Tenants have to deal with water flooding and no answers on how issue will be resolved, no help on cleaning the flooding, weren't even offered towels, fan or help. How can this woman continue to have a job? Does she not understand

Please be cautious before moving a family member into this apartment building. There are other Section 202 options nearby. Management’s behavior toward residents is concerning to put it gently, and some apartments are in objectively unacceptable condition, including visible mold.

My Mom is a resident here and fell the other day. She was transported by ambulance and I was never notified. The office manager said not required independent living. Ok, but sometimes there is such a thing as courtesy. Also, it says built in 1981, and trust me there have been little updates since then. Lobby area very dirty. And I thought these senior high rises had activities and buses to help take the seniors. They have nothing. Bible study and line dancing that's it. The rent is the only attraction. Would not recommend and there definitely needs to be a communication between resident, family and management.

My mom is a resident here and watches my daughter frequently. My daughter (9) was waiting for my mom to park the car and was spinning on the metal pole of the awning. The manager KAREN decides it's okay to pound on her office window to get her attention to get her to stop her from spinning. She was outside for maybe 2 minutes. She made my daughter cry for just being a kid. My daughter wasn't hurting anyone and was far enough from the door that she wouldn't knock into anyone. If she had a problem she should of went to my mother and said something. Not to my daughter. UPDATE: I had left a message for KAREN to call me back to discuss the issues that occured. She SCREAMED at for simply asking questions about what happened, and that she possibly speak to an adult if there is ever an issue.