Mungo Homes - Wilmington

We had great experiences with Mungo in Hampstead, NC. There is a level of customer service you simply will not get with similar scaled builders. Any issue we had while under contract or post closing has been addressed in a timely fashion. Our realtor was even impressed with how thorough Janell was at the walkthrough and how quick Sara was to get answers to questions we had. I work in the industry and their level of service was on par or above for the price of the house relative to the area/features. Overall- no issues with supervisor, sales, or warranty department.

Mungo is great until you close on the home. Then once they have your money they could care less. Our entire community has had drainage issues from the beginning. The warranty manager is the most unprofessional and unethical person to work with. Make sure you talk to current residents before you buy. So just take the salespersons word for it.

After reading several negative comments, I am happy to report i did not experience that here at the Citadel Point location. The sales team was great and helpful, the builder who I met was very good and I have not had any major issues at all. Been here now about 5 weeks a few minor cosmetic issues I am about to report at Mt 30 day Point. It was nice to get an email at the 30 day Point inquiring about problems and to report them. We love the house and floor plan of the Durham! Lastly using Mungos preferred Bank was excellent, Larry was wonderful.

They should be shamed forever for hacking up the Abby nature preserve “ or poplar grove plantation don’t know whose decision that was

Wish I’d read the reviews before building with Mungo. Terrible experience from beginning to end, but especially after we closed on the house, as others have said. I’ve lost so much money for things I’ve needed to fix myself because of their shady business practices. They hire the lowest bidding contractor who does the lowest quality work. And then I need to fix it out of my own pocket. Nearing our 11 month warranty and excited to send a list in of things they will tell me will not be covered. I would not recommend one bit.