Mortgage, Bank of America

Good for chatting and small deposits, but useless for serious banking; slow, confused, and mediocre service from top to bottom. This branch operates more like a small-town social club than a place for serious banking. The manager, Robin, carries more attitude I care for, and the overall approach to service is casual to the point of inefficiency. If you come here for simple transactions; chatting about the weather, making a small deposit, or withdrawing a couple hundred dollars; you’ll fit right in. They spend long stretches of time talking about minutiae with customers, which is fine if that’s what you’re looking for. However, for anything even slightly out of the ordinary, expect blank stares like you have four heads. They seem unsure how to handle non-routine transactions and the leve