Montgomery Arms Apartments

Marcus, you are amazing! Marcus was the absolute best. He made my experience touring and visiting the community of Montgomery arms apartment exceptional ! He is genuine, professional, and very kind. I felt like home from the moment I started interacting with him and I am now sure I made the right choice thanks to him. He was so patient and informative with me while touring, additionally made sure I found exactly what I wanted. The community in itself was clean and the apartments are very cute, the staff is also very friendly. Thank you Marcus for all that you do; your exceptional customer service will not go unnoticed. You truly are the difference!

I had a very disappointing experience with the management at Montgomery Arms, specifically with the manager, Marcus McKinnie. I had been apartment hunting in Downtown Silver Spring for several months, and Montgomery Arms initially seemed promising due to affordability. Unfortunately, my experience with management was the opposite. For THREE months, I made numerous (seven) attempts to get basic information about studio availability—by phone, email, and in-person visits. Marcus repeatedly took my contact information, assured me he would follow up, and then never did. The leasing office was often closed, phone calls went unanswered, and emails received no response despite submitting requested documents. When I finally managed to speak with him, I was met with dismissive and unprofessional b

I have been living her for almost 2 years now and never had a problem. Anytime I need something to fix, maintenance is right on it. The resident manager, Marcus is always there to assist me with my concerns.

I’m currently having the most terrible experience living here. Since management changed, everything has gone downhill. The assistant manager, Marcus, has been the most difficult and unprofessional person I’ve ever had to deal with. He constantly lies and gives false information. I was trying to renew my lease, but after seeing the price increases, I asked about transferring to a bigger space. Marcus told me he was “looking into it” for three months — but nothing ever happened. During that time, I had a serious issue in my unit: my bathroom cabinet fell off the wall due to poor installation. Instead of taking responsibility, Marcus told me I would have to pay for it because upper management supposedly said it “looked like I was fighting.” That was insulting and completely unacceptable. I

Called before touring about a year ago & the tour was super nice. The staff was super sweet. I was toured an empty ready to move-into apartment & it was beautiful with upgraded appliances. The only downside was the limited parking but other than that the apartments and gym to the apartment complex is beautiful.