Mirna Ramirez, KELLER WILLIAMS AT THE LAKES

On What started out to seem like a great interaction with renting a townhome from Mirna, turned into a complete nightmare. Mirna listed one of her relatives (either her mom or mother-in-law) townhome for rent. My mom contacted her, viewed the home and was told it was available for immediate move in at the viewing. My mother's husband completed the application, paid the necessary fees and when questioned about when the move date would be, Mirna was advised asap as we were residing in a Airbnb which was going to no longer be available. A few days went by and contact was made by Mirna to advise the application was approved and to Zelle her the security deposit. September 26, 2023 the lease was signed by the lease holder and the home owners. Mirna advised the lease would start 11/1/23 and be f

continued from previous review - We received a screenshot of a message from Mirna that she received from a rep with the HOA. The message was asking for photo ID’s, vehicle registration information and credit report. The ID’s were provided when the application was first submitted along with the credit report. The request for repeated information started to make me realize someone was very unorganized or games were being played. When Mirna was sent, the information she mentioned she already had the ID’s and would send the rest of the information to the HOA. The utilities were switched out of Mirna’s name into my husband. The mail forwarding process had also been initiated and our mail was due to begin being forwarded because Mirna a shore us several times everything is okay and we were appro

Searching for a home was very complicated and stressful. However, Mirna was incredibly nice to provide me with a great help and various home options! I definitely recomment her as a realtor. She’s very considerate and was able to guide me on finding my new home!