Minto Communities USA - Coconut Creek Office

I purchase a new townhouse in the Westlake community and at closing the house was not ready. But I was assured everything will be fixed but 3 months have gone by and still have unfinished work and the work they have come to fix is not correct. all you get is promise to fix everything and noting. or they say it up to the contractor to fix and put you on there schedule . also the quality of work is not good.

BUYER Beware: We moved into our “supposed piece of paradise” as advertised by Minto in SC Margaritaville in October2023. We have had NOTHING but problems with our air conditioner and NO ONE will take responsibility and make it right. We have made numerous calls to our HOA and our follow up Supervisor and also Fogel who put the air in. Our villa is 1500 sq foot and they installed a 2 ton air conditioner which covers 1200! Fogel has been here 6 times and keeps saying nothing is wrong! Some days our air conditioner can’t maintain set temperature and every day our humidity is between 60-70. We bought a humidifier that takes 2 gallons of water out of the air daily! Minto apparently does not care who they hire to do work on their homes. If you look on the Better Business Bureau, Fogel has mult

DO NOT WIRE THIS COMPANY ANY MONEY. BEWARE. THIS COMPANY PROVIDED FALSE INFORMATION DEFRAUDING AN ELDERLY DISABLED PERSON OUT OF THEIR ENTIRE LIFE SAVINGS. AFTER AN ATTEMPT TO RESOLVE THE SITUATION FAIRLY THEY REFUSE TO DO SO. DO NOT WIRE THIS COMPANY ANY MONEY.

Customer Care exceeds customer expectations. Steve Chaney sets the standards by which others home bullders will be measured.He makes you glad that you bought from Minto. Thanks Steve.

Tried contacting office and “Olivia,” was very unhelpful, very rude. Maybe have helpful customer service reps to assist homeowners.