Miller & Smith

Simply terrible! My HOA just sent me a letter that the builder - Miller and Smith - put on the roofs in our community so cheaply that they won’t last even 15 years! Last year my HOA found out that they didn’t do proper insulation of a sprinkler system in the garage, so it can freeze and burst! Who does this? So sad that we have companies like this! 😞😞😞

Their house/townhouse is good looking but very bad quality. I bought one town house in VA 10 years ago. The issues are never stopped, but M&S did nothing. Materials are so bad which only keep them look good for a few years, or just hard for home owners to really see issues. Best choice is don’t buy their house!!!

We recently purchased a Miller & Smith model home and couldn't be happier with the build quality or the service we received. Miller & Smith worked with us on a closing date that fit our schedule as we were selling our old home and needed to close after our sell date. Additionally, they allowed us to store our items on the homesite for the week between closing sale of our old home and finalizing the purchase of our new home, helping us avoid paying for a storage fee with our moving company. We had a fantastic, detailed walkthrough of the home prior to moving in, learning all of the systems and checking off all repairs. Finally, Miller & Smith has been really accommodating with taking care of a couple of minor issues even though we purchased our home 'as-is' since it's a model home. We lo

These builders put the cheapest item which last till their warranty last. Water leaking in every bathroom in 10 years. Destroyed my floor. Birds getting in through vents. Could have used a 10 dollar vent inserted of 5. That would have cost them 50 extra bucks. Now i have to pay the contractor 1000's to get the nest removed. It's just not me the whole of community has the same problem. I can post at least 30 homes in my area that had gotten their vent work done. Roof leaking etc etc. Cheap and unreliable

We bought our Miller & Smith home in their Courthouse Manor subdivision in Stafford, VA in Sept 2018, and while we love the floor design of our home, the materials and workmanship that went into the building of our home is substandard. After having our 11-month warranty work completed in Nov 2019, items that were “fixed” kept rearing their ugly heads. Since our warranty repairs, M&S has had to completely replace a bathroom tile floor due to the use of bad thinset mortar and has had to repair drywall seams and corner beads numerous times that continue to re-split. I get that houses settle and that drywall screws can “pop” over time, but once a drywall seam has been repaired, that same seam shouldn’t re-split within a few months of the repair. Either there’s a problem with the drywall