Michael Dean at NEO Home Loans

Please do not look elsewhere for your mortgage financing. Go straight to Cross Country Mortgage. My experience is one I will never forget. Ryan Laggner basically came in at the last minute when my other lender could not deliver on their word, and he got me squared away and into my home in less than 2 weeks. Talk about a true advocate - call Michael Dean and he will put you on to his very best - for me that was Ryan.

We cannot thank Michael Dean and his team enough for their incredible professionalism, responsiveness, and expertise. After spending a month and a half under contract—with time running out and only one final extension granted by the sellers—Michael stepped in and saved this deal in just two weeks. Their efficiency and strategic approach turned around a situation we feared was unsalvageable. Looking back, we truly wish we had followed our agent’s advice and reached out to them from the very beginning. Not only did they rescue our deal under pressure, but they also saved us nearly $100,000 in cash—something we never thought possible after our disappointing experience with our former broker. Thank you again, Michael, for going above and beyond. We’re so grateful for your guidance and will a

Working with Michael and Ben was an absolute pleasure! we were nervous about the process, but Michael and Ben guided us every step of the way. They explained everything in detail, answered all of our questions promptly, and made us feel comfortable throughout the entire experience. They were incredibly knowledgeable and patient, helping us find the best mortgage options for our situation. We couldn't have done it without them and highly recommend them to anyone looking for a dedicated and trustworthy mortgage broker.

We had a complicated mortgage because of our condo association. It required a lot of patience & industry expertise from the mortgage originator. I'm really thankful we had Michael through this. He always kept things moving forward and communicated well. They're the best mortgage team we've worked with in Orlando.

As a first-time homebuyer, the entire process of looking at homes and figuring out how to qualify felt incredibly daunting. But with the help of Michael Dean and his team, all my worries were put to rest. They made what is typically a stressful experience—buying your first home—completely seamless and memorable. Michael and his team not only earned my business, but they’ve earned a lifetime of it. I’ll make sure all my closest friends and family go straight to him when they’re looking for a loan. Thank you for such an incredible experience!