MAY Management Services, Inc.

A real bummer of a company if you live in one of their communities. I can never get answers on the phone because they endlessly transfer you to voicemails that never get returned. You have to go to the office and even then, you’ll get incorrect info. Question? Leave a VM. Billing inquiry? Leave a VM. Barcode not working so you can’t gain access to the community? Leave a VM. None of them ever get answered but that’s not their concern. As long as it appears that they’re working, that’s enough for them.

I am giving this company one star only because I can’t give less. They manage my son’s condominium in Palm Coast and serve as the HOA for the Shangri-La community. This company unfairly raised rates and failed to properly notify my son before sending his account to collections. Despite several requests, they have been unable to provide proof that any notice was sent or that a fair opportunity was given for him to pay the increased dues. Instead, they shut off his access to the owner portal after he asked for documentation. They claim they mailed notice, yet no proof of returned mail or proper communication has ever been provided. I have personally tried to contact management, including the owner, Annie Marks, with no success. This is not how a professional company should operate. If you

We have worked with this company for 14 years. They are communicative and on top of things. We worked for all three offices in Daytona Beach, Palm Coast and Saint Augustine. Originally contacted by Mary Elizabeth who has since moved on. We have worked on more than 1/2 a dozen of their properties.We have recommended other condos to them for management services. We have had previous experiences with Southern States now out of business & I cant remember one good experience with them.

This is an organization where people hide behind voice mail. Nor do they return messages left on voice mail. Now they charge HOA members who pay their monthly dues online. So one has to pay them to pay them to manage the HOA. Boards of directors should look elsewhere when selecting a management company.

My pop pop lived at bella harbor court with his wife, who at the time could walk. In palm coast. Over the years she got ill and could not walk anymore. They lived on the 3rd floor. We'll He got sick from being in the marines and he passed away. Before he passed away he ask my wife and I to move in to take care of his wife. He said I leave you all everything. So we did just that, packing up our beautiful home that we had with our children and came to the nightmare at bella harbor. The elevator is always breaking down. When we call to ask what the problem is and when is it going to be fixed. We get, well if your mom new she was handicapped why did she move to the 3rd floor. Or we just don't even get a answer back. There is alot that I could say but I'm really done with this place.