Magnolia Terrace

5- star ratings for this complex are clearly out of date. I've lived here almost 4 years. The level of management attention and maintenance response has really declined in the past few months as ownership is opening other pricey new complexes in Lancaster and Easton. There was one maintenance worker for this nearly 20 year old, 82-unit complex, and Paradigm management had him working 3-4 days/week at the other new complexes, so his ability to respond to this complex was really limited because he's not here most days. I submitted a maintenance request work order Sept. 2025 for malfunctioning/not draining dishwasher. The maintenance worker was great and apologetic, he came by after a week [!!] but it broke again the next day and nothing was done after 3 weeks. There were several inches of

Current property manager doesn’t have enough respect for their tenants to respond to any emails. Much preferred the old manager. She was nice, helpful, and cared about her tenants. This current one seems like she can never be bothered.

This place is fine. It's a shame that the old property manager has stepped down; the new one isn't great. Unconscionable and unsettling community rules, like PM can enter into units without tenant consent based off cooking odors. PM is never in office, even on days "scheduled" to be. We've had multiple accidents and emergencies throughout the complex, & i have not seen the property manager attend to them but the former PM has. Neighbors are great, it's quiet, pretty sound proof, plentiful parking, and maintenance is responsive and informative. Rent is too high, but that's the market - i'm fully expecting an increase of $150-200 after the current lease is up.

I have enjoyed life at Magnolia Terrace for the past 4.5 years. Not only are the apts. spacious, but they are designed with an eye to detail. The management provides excellent maintenance -- even comes with a ladder to replace the light bulbs recessed in the 9 foot ceilings. Lots of storage -- kitchen pantry, coat closet, broom closet, utility room, linen closet and two walk-in closets -- for someone like me whose memories bring with them lots of odds and ends. I moved here expecting to stay for a year while I searched to buy a house, and I'm still here. Just so much easier to send an email if an appliance isn't working properly and know someone will stop by to fix the problem. I've owned two houses and know the headaches that can come with home ownership. Those headaches are behind

I loved living here. It's a quiet community with up to date amenities. Maintenance was prompt. Diane was very friendly and made the move-in process very easy. I will miss living here.