Luxe West

Love being here in my own hidden slice of happiness. I live in the more secluded area that isn’t really visible from the street. Property management switched over a while ago and while it’s brought some changes, it hasn’t been unbearable. The office manager is still here and thank goodness for that! Jackie has always been so honest and understanding with any policy changes and always is willing to help out if there is ever any issue. I’ve been here since 2018 and she’s been here the whole time too. I’ve never had a bad experience with her or management here. Linda in the office has always been super upfront and willing to make accommodations if ever needed and is so sweet. Randy, Jesse and Lupe have both been the most polite and efficient maintenance guys around. Always willing to make sur

I been living here for 9 years and I have not have a problem with anything i appreciate the managers Kelly you are a sweet heart you notice me and was honest with me this morning . Thank you Linda first you were very serious but you’re doing your job . My Jackie my respect because you deal with every bs and you still have a heart and also do your job right no matter what you gotta do . Maintenance always on time when I need work done not happy with gardeners because they broke my beautiful glass plans but they are forgiving and Melissa the main boos you are a blessing thank you so much for taking time to answering me when you have so many things to work on . And for all my neighbor's I will make you guys proud one day if you believe in God . You will believe in me . Thanks and have a peace

I want to specifically recognize Randy from maintenance for his excellent service. He has been very responsive, respectful, and proactive in keeping me updated throughout the process of replacing my AC unit. His communication has been consistent, and he has shown real professionalism in handling a difficult situation. It was a pain to live in the apartment with AC not working during 110 degrees weather, and Randy tried his best to make sure the process is smooth.

Randy is the man, he always has an answer to every question we have. Always very kind and easy to work with. Makes this place that much better to live in compared to my last place. 5 stars

Lived in these apartments for almost 2 years never had any issues , the staff in the office are super nice & always quick with responding to anything I’ve ever needed as far as work orders & anything else . Randy is a good maintenance man as well shows up on time . Always gets the job done in a timely manner .