Long and Foster Realtor Melissa Klein

Long and Foster is AWFUL. Not only had our agent clearly never been inside the condo building he was showing us, he was unable to answer a single one of our questions (none of which were rocket science.. we asked him about the pet policy, parking policy, and condo amenities) but his lack of knowledge of the complex's parking policy led to my boyfriend's CAR BEING TOWED. Our agent stood there stunned and unhelpful while my boyfriend chased the tow truck down the street and I tried to figure out who to call to get this straightened out. When we contacted the Falls Church office to complain, they said it was all our fault because he said he was inside the building when we parked. Funny, since we introduced ourselves outside the building after he watched us walk up. The office manager called