Kristen Smith with TowneBank Mortgage

We had a wonderful experience working with Kristen Smith and TowneBank Mortgage. She is very knowledgeable and answered all of our questions and concerns quickly. The entire process was much easier than we expected and we highly recommend her.

Kristen Smith made our loan process painless. She was very professional, knowledgeable and kept us abreast in every step of the loan process. Kristen was always available to answer any questions or concerns we had during the process. When the portion of our loan was completed with Kristen and turned over to the processing division Kristen continued to monitor the progress of our loan. TowneBank personnel exemplified the utmost professionalism and attentiveness I have experienced in many years. I would highly recommend TowneBank to anyone I know is in the market for a mortgage loan and specifically Kristen Smith as the loan officer.

Effective, clear, efficient, streamlined communication and process. Kristen and all parties involved were very professional and friendly and made this process very easy! I love Towne bank! They treat their customers like family and I love the sincere small town vibe and pleasant demeanor and enthusiasm each and every team member displays!

We recently closed on our new home and Kristen was our loan officer. She was spectacular. It was a long and cumbersome process but she helped guide us through every step with wonderful insight and intelligence! Just when we thought underwriting was going to ask for our first born son she stepped up and got the deal closed. Now we are proud owners of a beautiful new home and we couldn’t have done it without her and the awesome team at Towne Bank.

Kristen was very patient with me during the whole process. At times when I felt discouraged she gave me reassurance that we could work through any issues. Kristen as well as her team went above and beyond to make sure that my mission of home ownership was a successful achievement .